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TIAA Director, Business Management (Strategic Implementation Leader) in Boston, Massachusetts

Business Management

The Business Management job is responsible for providing strategic advice for the assigned business area. While focusing on the highest level projects, this job executes strategic business management consulting by analyzing metrics and presentations to support business strategies, driving business management policies and routines, and being the central point of contact for leaders in the execution of business management tasks. This job is a recognized master in the Business Management area.

Key Responsibilities and Duties

  • Acts as a technical/functional master in assigned area and makes decisions on tactical issues that impact the business.

  • Oversees the implementation of policies and procedures in support of the business area strategy.

  • Drives process improvements in assigned business area.

  • Analyzes and reports to senior management on area data (financial, headcount, etc.) and performance metrics.

  • Oversees business management projects by monitoring and tracking risks, issues and action items.

  • Drives and oversees meeting planning in support of business projects and objectives.

  • Influences the development of new strategic initiatives through tracking budgets and milestones.

Educational Requirements

  • University (Degree) Preferred

Work Experience

  • 5+ Years Required; 7+ Years Preferred

Physical Requirements

  • Physical Requirements: Sedentary Work

Career Level


As part of the Strategy Deployment and Governance Team, the person in this role will...

  • Lead the delivery of complex, cross-enterprise strategic initiatives and have demonstrated success in this area

  • Provide our business sponsors and stakeholders with integrated program and implementation leadership and a disciplined approach to execution that considers impacts to our associates, clients, business and technology

  • Engage with all levels of leadership and be skilled at navigating conversations with senior leaders and providing strategic thought leadership

  • Be focused on execution excellence to enable our sponsors to achieve expected outcomes


  • 5+ years of experience leading strategic enterprise-wide initiatives


  • 7+ years of experience leading strategic enterprise-wide initiatives

  • Masters Degree

  • Financial Services experience

  • Demonstrated experience as program manager or program leader, navigating large, complex initiatives

  • Understanding of Lean-Agile concepts and principles

  • Lean Portfolio Management experience

  • Strong business focused execution experience

  • Strong facilitation skills and ability to communicate and engage with all levels of leadership

  • Experience overseeing the development and execution of change management strategies


Potential Salary: $166,500.00 USD

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

COVID-19 Vaccination

TIAA requires all U.S. employees to be fully vaccinated against COVID-19 and provide documentation of full vaccination, unless you qualify for an accommodation as determined by TIAA consistent with applicable law.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary ( .

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here ( .

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755


Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here ( .

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here ( .

For Applicants of Nuveen residing in Europe and APAC, please click here ( .

For Applicants of Greenwood residing in Brazil (English), click here ( .

For Applicants of Greenwood residing in Brazil (Portuguese), click here ( .

For Applicants of Westchester residing in Brazil (English), click here ( .

For Applicants of Westchester residing in Brazil (Portuguese), click here ( .