Massachusetts Information Technology Jobs

Search for Jobs in Information Technology
MassHire JobQuest Logo

Job Information

Oracle Director, ERP Cloud Operations in Boston, Massachusetts

Job Description

The Oracle ERP Cloud Operations team is looking for passionate, innovative, high caliber, team oriented technologists that seek being a major part of a transformative revolution in the development of modern business cloud based applications. As part of the market leading ERP Cloud, Oracle ERP Cloud Operations offers a broad suite of modules and capabilities designed to empower the development organization with world-class service reliability engineering disciplines and deliver customer success with streamlined process, increased productivity, and improved business decisions.

Oracle, the world leader in Enterprise Cloud, is hiring the best and brightest technologists in the industry as we continue to add customer-centric, world-class, leading edge, secure, hyper-scale based solutions throughout all levels of the cloud stack. Oracle’s cloud eco-system is the only complete business cloud platform on the planet, with market leading and business transforming solutions spanning SaaS, DaaS, PaaS and IaaS. If you are interested in developing solutions that ensure our world class ERP services are fast, secure, reliable and scalable then we invite you to explore the positions we have available in our group

Key Tasks and Responsibilities

  • Service Ownership – You will be part of the SRE team, whose mission is the shared full stack ownership of a collection of services, with our Service Development and Operations SRE partners.

  • Ownership Scope – You will understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of the production services you own. In partnership with your Service Development and Operations SRE partners, you will have the responsibility to ensure that services are designed and delivered to be mission critical with focus on monitoring, telemetry, security, resiliency, scale and performance.

  • Service Requirements – You will provide direction and prioritization to service Product Management and Service Development teams to engineer and add premier SRE capabilities to the Oracle SaaS/ERP services.

  • Incident Response – You will be the primary author of technical content for both customer and internal communications used throughout the incident response process, e.g. postmortem/root cause analysis, end-to-end repair item definition, and fixes in production.

  • Prevention – Using data-driven incident findings, you will work on solutions that will ultimately prevent the incident/problem from arising ever again, and develop interim solutions to more quickly resolve the problem next time.

  • Evangelize and educate – You will play a critical role in making the transformational culture change to an SRE mindset within the Service Development organization. You will be responsible for evangelizing and educating Service Product Management and Service Development on the service centric, full Techstack approach and principles of SRE as well as the architectures and solutions used for Oracle SaaS/ERP services.

  • Service Performance – You will work with SaaS Operations and Product Development teams to triage performance issues (both reactive and proactive). You will work with central teams to define and drive monitoring tooling and process enhancements, including identification of service metrics to enhance performance issue triage, diagnostics and improvements.

  • Service Health Reviews – You will represent ERP Development in periodic cross-organizational service health reviews. You will help to identify patterns that influence service performance and/or reliability. You will lead efforts to eliminate process deficiencies and drive simplification into processes and procedures.

  • Automation – Our goal is to eliminate human intervention wherever possible. You will be responsible for driving automation into our monitoring and recovery processes, code delivery procedures and issue resolution processes.

Skills and Qualifications (3 or more desired)

  • Minimum of 10 years of software development and demonstrated knowledge of professional software engineering best practices for the full software development life cycle, including coding standards, code reviews, source control, build and release processes, continuous deployment and test suite development and maintenance.

  • Problem solving skills with abilities in analysis, problem identification and resolution.

  • Experience with enterprise system components, architecture and deployments

  • Experience in deploying and running large scale online systems built on Cloud platforms such as Oracle Cloud, AWS, Azure, Google Cloud Platform and/or OpenStack

  • Experience in performance analysis and tuning of enterprise applications

  • Experience with monitoring and alerting using technologies like Prometheus, Sensu, Nagios, Kafka, Wavefront, BigPanda, DataDog, and/or PagerDuty.

  • Experience with Oracle Linux, RedHat Linux, Ubuntu, Centos, CoreOS, and/or Amazon Linux.

  • Experience in designing and building automated tools and solutions, including programming and data model design skills

  • Hands-on with web protocols and Linux/Unix tools and architecture, from kernel to shell, file systems, and client-server protocols.

  • Experience with solutions for platform and application layer telemetry, monitoring, scalability, performance and reliability.

  • Experience with working systems and network administration, application security, DevOps and/or Site Reliability Engineering will be highly preferred

  • Excellent written and verbal technical communications with technical and non-technical peers, customers and at times executive leadership.

  • Proven success in contributing in a collaborative, team-oriented environment, with the ability to establish and nurture relationships at all levels.

  • BS in Computer Science or related field and 10 years relevant experience.

Manage a team that designs, develops, troubleshoots and debugs software programs for databases, applications, tools, networks etc.

As a director of the software engineering division, you will apply your extensive knowledge of software architecture to manage software development tasks associated with developing, debugging or designing software applications, operating systems and databases according to provided design specifications. Build enhancements within an existing software architecture and envision future improvements to the architecture.

Assists in the development of short, medium, and long term plans to achieve strategic objectives. Regularly interacts across functional areas with senior management or executives to ensure unit objectives are met. Ability to influence thinking or gain acceptance of others in sensitive situations. Demonstrated leadership and people management skills. Strong communication skills, analytical skills, thorough understanding of product development. BS or MS degree or equivalent experience relevant to functional area. 7 years of software engineering or related experience.If you are a Colorado resident, Please Contact us or Email us at oracle-salary-inquiries_us@oracle.com to receive compensation and benefits information for this role. Please include this Job ID: 109332 in the subject line of the email.

Responsibilities

The Oracle ERP Cloud Operations team is looking for passionate, innovative, high caliber, team oriented technologists that seek being a major part of a transformative revolution in the development of modern business cloud based applications. As part of the market leading ERP Cloud, Oracle ERP Cloud Operations offers a broad suite of modules and capabilities designed to empower the development organization with world-class service reliability engineering disciplines and deliver customer success with streamlined process, increased productivity, and improved business decisions.

Oracle, the world leader in Enterprise Cloud, is hiring the best and brightest technologists in the industry as we continue to add customer-centric, world-class, leading edge, secure, hyper-scale based solutions throughout all levels of the cloud stack. Oracle’s cloud eco-system is the only complete business cloud platform on the planet, with market leading and business transforming solutions spanning SaaS, DaaS, PaaS and IaaS. If you are interested in developing solutions that ensure our world class ERP services are fast, secure, reliable and scalable then we invite you to explore the positions we have available in our group.

Key Tasks and Responsibilities

  • Service Ownership – You will be part of the SRE team, whose mission is the shared full stack ownership of a collection of services, with our Service Development and Operations SRE partners.

  • Ownership Scope – You will understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of the production services you own. In partnership with your Service Development and Operations SRE partners, you will have the responsibility to ensure that services are designed and delivered to be mission critical with focus on monitoring, telemetry, security, resiliency, scale and performance.

  • Service Requirements – You will provide direction and prioritization to service Product Management and Service Development teams to engineer and add premier SRE capabilities to the Oracle SaaS/ERP services.

  • Incident Response – You will be the primary author of technical content for both customer and internal communications used throughout the incident response process, e.g. postmortem/root cause analysis, end-to-end repair item definition, and fixes in production.

  • Prevention – Using data-driven incident findings, you will work on solutions that will ultimately prevent the incident/problem from arising ever again, and develop interim solutions to more quickly resolve the problem next time.

  • Evangelize and educate – You will play a critical role in making the transformational culture change to an SRE mindset within the Service Development organization. You will be responsible for evangelizing and educating Service Product Management and Service Development on the service centric, full Techstack approach and principles of SRE as well as the architectures and solutions used for Oracle SaaS/ERP services.

  • Service Performance – You will work with SaaS Operations and Product Development teams to triage performance issues (both reactive and proactive). You will work with central teams to define and drive monitoring tooling and process enhancements, including identification of service metrics to enhance performance issue triage, diagnostics and improvements.

  • Service Health Reviews – You will represent ERP Development in periodic cross-organizational service health reviews. You will help to identify patterns that influence service performance and/or reliability. You will lead efforts to eliminate process deficiencies and drive simplification into processes and procedures.

  • Automation – Our goal is to eliminate human intervention wherever possible. You will be responsible for driving automation into our monitoring and recovery processes, code delivery procedures and issue resolution processes.

Skills and Qualifications (3 or more desired)

  • Minimum of 10 years of software development and demonstrated knowledge of professional software engineering best practices for the full software development life cycle, including coding standards, code reviews, source control, build and release processes, continuous deployment and test suite development and maintenance.

  • Problem solving skills with abilities in analysis, problem identification and resolution.

  • Experience with enterprise system components, architecture and deployments

  • Experience in deploying and running large scale online systems built on Cloud platforms such as Oracle Cloud, AWS, Azure, Google Cloud Platform and/or OpenStack

  • Experience in performance analysis and tuning of enterprise applications

  • Experience with monitoring and alerting using technologies like Prometheus, Sensu, Nagios, Kafka, Wavefront, BigPanda, DataDog, and/or PagerDuty.

  • Experience with Oracle Linux, RedHat Linux, Ubuntu, Centos, CoreOS, and/or Amazon Linux.

  • Experience in designing and building automated tools and solutions, including programming and data model design skills

  • Hands-on with web protocols and Linux/Unix tools and architecture, from kernel to shell, file systems, and client-server protocols.

  • Experience with solutions for platform and application layer telemetry, monitoring, scalability, performance and reliability.

  • Experience with working systems and network administration, application security, DevOps and/or Site Reliability Engineering will be highly preferred

  • Excellent written and verbal technical communications with technical and non-technical peers, customers and at times executive leadership.

  • Proven success in contributing in a collaborative, team-oriented environment, with the ability to establish and nurture relationships at all levels.

  • BS in Computer Science or related field and 10 years relevant experience.

About Us

Diversity and Inclusion:

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer

DirectEmployers