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Sonos Director, Product Management - Software Solutions for the Professional Audience in Boston, Massachusetts

At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you’ll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives.

Building the world’s leading sound experience starts with the experience we provide for our people. That’s why we’ve been distributed from the start: initially between offices in Boston & Santa Barbara, and now with additional offices in Seattle, San Francisco & Paris. This role can be done from anywhere in the United States or Canada, or remotely from home. It’s about impact, not location.

The Director of Product Management of Software Solutions for the Professional audience will establish the direction and influence our investment for experiences targeting the Professional audience - that is, software and services that go to market through professional installers for residential and commercial spaces as well as direct to business owners.

We are seeking a passionate product management leader focused on the intersection of technology and customers to guide a team of product managers with the charge for Sonos’ Professional software solutions; looking across mobile, web, 1st and 3rd party surfaces.

You are an experienced Product Management leader who focuses on the customer and experiences first, and loves unlocking easy and delightful experiences with technology. You will manage the product vision and roadmap for how Sonos users interact with our products and services, directly contributing to growth and engagement of Sonos customers.

What You’ll Do

Serve as a product leader through building, managing, and executing a product vision and roadmap designed to create compelling customer-loved products in line with the company’s business strategy and growth objectives.

Champion a team of product managers, responsible for fostering a healthy and inclusive team environment along with providing coaching and growth.

Responsible for business strategy including assessing market opportunity, establishing business metrics to anticipate, measure, and evaluate product health and success.

Understand the customer’s problems and desires, define unique opportunities and experiences for Sonos to earn loyalty and increase engagement.

Synthesize and drive product strategy across internal business stakeholders: executive team, engineering, user experience, sales & marketing.

Leverage insights, data, and industry trends to identify and drive experiences and technology that improve the user experience to drive engagement and business results.

Foster a culture of innovation while continuing to scale the product organization. Help the team grow into positions of influence and scale.

Work cross-functionally and drive towards product vision while fostering an inclusive and collaborative environment.

Identify, size, and shape new opportunities to solve problems, increase engagement of current customers along with increasing Sonos’ overall customer base, and influence investment choices that will provide long-term innovation in the space.

What You’ll Need

Basic Qualifications

8+ years of experience in a Product Management leadership role with experience creating and driving roadmaps for a customer-focused SaaS product.

Experience guiding teams and coaching product managers.

Demonstrated success in collaborating cross functionally and helping build teams across product management, engineering, user experience, sales & marketing.

Experience leveraging data and insights to drive product vision and experiences.

Preferred Qualifications

Entrepreneurial product leader who has developed and grown large, successful software solutions.

Comfortable diving into technical details, but also eager to address industry-wide strategic dynamics.

Outcome oriented leader who can drive results leading cross-functional teams with influence.

Exceptional verbal and written communicator with a knack for making complex topics simple and evangelizing and inspiring people at all levels of the organization based on a shared vision.

#LI-Remote

We consider a wide range of factors when determining compensation, which may cause compensation to vary depending on your skills, experience and qualifications. This job is also eligible for discretionary bonuses as well as an opportunity to become a Sonos shareholder because all full time employees are eligible for stock grants. The minimum base pay may be modified in the future based on changing market conditions. The starting minimum base pay for this role is:

$203,000

We offer a comprehensive package of benefits including open time off, medical/dental/vision insurance, 401(k), and other benefits subject to eligibility requirements.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Your profile will be reviewed and you'll hear from us once we have an update. At Sonos we take the time to hire right and appreciate your patience.

Notice to U.S. Job Applicants: Sonos is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Follow the links to review the EEO is the Law poster (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) and its supplement (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) . The pay transparency policy is available here (https://www.dol.gov/ofccp/pdf/pay-transp_unformattedESQA508c.pdf) . Sonos is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations@sonos.com and let us know the nature of your request and your contact information.

Sonos is a sound experience company. We connect millions of listeners all around the world to the content they want, where and how they want it. Since inventing multiroom wireless audio in 2005, we have continuously innovated the listening experience, designing hardware and software that celebrates sound, empowers our customers, and brings the home to life. Our team is made up of passionate players united by a culture of respect, transparency, collaboration, and ownership who want to inspire the world to listen better.

We have always been focused on impact, not location, and the pandemic has taught us that even more roles can be performed remotely than we’d previously imagined. Having been distributed from the start, we’ve long since been accustomed to having close teammates in entirely different locations and time zones. Whether our people choose to work from an office or remotely, we remind ourselves that our culture is not our offices, it’s us. It’s the way we work together to create amazing products and services, and the way we find connection with one another. Learn more about how Sonos is approaching the new era of working here: The new way of working at Sonos: Intentional Flexibility (https://www.linkedin.com/pulse/new-way-working-sonos-intentional-flexibility-sonos-inc-/?trk=public_post-content_share-article)

Health and Safety:

We continue to prioritize the health, safety and wellness of our employees around the world. Our Covid Vaccination Policy (https://sonos.app.box.com/s/g7omgy950zdxymn570791427pbym9aui) requires proof of Covid vaccination in the U.S. and Australia, and new hires in both countries will be required to provide proof of current full Covid vaccination on or before their first day of employment. In Europe and Asia Pacific, we are following national and local Covid guidelines as outlined in the policy.

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