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KPMG Director, Records Management in Boston, Massachusetts

Director, Records Management

Montvale, New Jersey

Requisition #: 46375

Practice Area: Business Support Services

Location: Los Angeles, CA; San Francisco, CA; Atlanta, GA; Chicago, IL; Boston, MA; New York, NY; Dallas, TX; Houston, TX; McLean, VA

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today’s most important industries. Our growth is driven by delivering real results for our clients. It’s also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it’s no wonder we’re consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you’re as passionate about your future as we are, join our team.

KPMG is currently seeking a Director, Records Management to join our Integrated Operations Network (ION) organization.


  • Direct the functional activity of the records management team, promoting superior knowledge, service excellence, and responsiveness, and help to ensure that the duties are performed in accordance with firm Code of Conduct and professional standards

  • Lead the development of new programs and procedures to enhance customer support, increase records processing efficiency and reduce risk

  • Monitor the records team functional deliverables to help ensure accuracy and quality

  • Collaborate with stakeholders including ION, Digital Nexus, Risk, the Office of General Counsel (OGC), and functional leadership to strategize, plan and implement tactical execution of records management responsibility

  • Engage in the performance management process for self and direct reports by completing goal setting, interim and year-end review on a timely basis and facilitate access to resources for personal and professional development

  • Prepare leadership-level reporting for functional key performance indicators


  • Minimum ten years of records management experience in a professional services environment

  • Bachelor's degree from an accredited college/university

  • Large-scale management experience that includes key performance indicator (KPI) design, measurement and reporting; process governance; prepare and execute communications plans; coordinate implementation activities across multiple related initiatives; build and maintain relationships with multiple stakeholders; plan and control program costs and manage program issues, risk and program scope change

  • Demonstrated ability to successfully structure and manage teams including the ability to define roles, influence, educate and interact with diverse personalities and teams across the organization

  • Strong ability to solve complex implementation issues and implement change using acceptable solution, identify and comprehend business issues and processes, articulate the functional context and relevant resource and work effort requirements; build a collaborative environment, teaming culture and promoting a customer service mindset

  • U.S. Citizenship is required

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. Thecontains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

Our Benefits


KPMG offers a range of medical insurance options to meet your needs as well as prescription drug coverage, health care flexible spending accounts, and dependent day care flexible spending accounts.

Personal Time Off (PTO)

Up to 30 PTO Days per year (depending on job classification/level/years of service).


  • 401(k) and Pension Plans

  • Dependent Care Flexible Spending Account

  • Health Care Flexible Spending Account

  • Mortgage Assistance Program

  • HomeBenefits@Work Program

  • Hyatt Legal Plan

  • Benefits vary by employment status.