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Chewy Director, Software Engineering in Boston, Massachusetts

Our Opportunity:

Chewy is seeking a Director of Software Engineering to join our Supply Chain Optimization organization and build out a new team. Chewy aspires to be the most trusted and convenient destination for pet parents and you will be responsible for leading the development of exciting new technology that will drive a step change improvement across this dimension. You will own the design, development, and implementation of a new service that will intersect with fulfillment, supply chain, transportation, customer experience, and customer service organizations. You will make impactful decisions that directly shape the future of the shopping experience on Chewy.com.

This role will have high visibility throughout technology, supply chain, and fulfillment organizations. To be successful, you need to thrive in a fast-paced, ambiguous environment, have a thorough understanding of software development principles, and know how to integrate them with scientific and algorithmic concepts. A successful candidate will be skilled at anticipating bottlenecks, providing escalation management, balancing business needs with technical constraints, and taking calculated risks to maximize customer and business benefits. Finally, you need to be adept at attracting top talent and developing engineers and other technical staff.

What You’ll Do:

  • Build, manage, and develop a team of Software Engineers and Data/Research Scientists

  • Represent our customers during technical decision-making, balance resourcing and financial cost tradeoffs, and own delivery of solutions

  • Contribute to road map definition in collaboration with technical and product leadership

  • Identify and make data-driven prioritization decisions within the context of overall company objectives

  • Review and provide feedback on your team’s technical design documents, code, and test plans

  • Mentor and coach the engineers on your team to ensure their continued growth and development

  • Work with others in engineering management to drive best practices in software development, testing, and production deployment

What you'll need:

  • BS/MS in Computer Science or equivalent

  • 5+ years of experience leading a software development team through the full development life cycle

  • 10+ years of software development experience

  • Experience in developing highly scalable, fault-tolerant systems in a fast-paced environment

  • Strong verbal and written communication skills

  • Experience attracting, hiring, and maintaining top talent and a passion for leadership

  • Track record of developing engineers through various career stages and building high-performance teams

  • Demonstrated ability to balance high standards and long-term solutions with the need to move fast

Bonus:

  • Experience or passion for supply chain

  • Experience with owning an ML/ science focused product

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

If you have a question regarding your application, please contact HR@chewy.com.

To access Chewy's Customer Privacy Policy, please click here (https://www.chewy.com/app/content/privacy) . To access Chewy's California CPRA Job Applicant Privacy Policy, please click here (https://chewyinc.phenompro.com/us/en/privacy-policy) .

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