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Robert Half International E-Commerce Analyst in Boston, Massachusetts


Our client in the Boston area is looking for an eCommerce Analyst.

Key Responsibilities:

  • Responsible for support of day to day technical operations of our digital platforms which includes Salesforce CommerceCloud and SterlingCommerce

  • Responsible for support of day to day technical operations of third parties related to order processing, payment capture and fulfilment

  • Work with distribution center teams to support and monitor fulfillment processes

  • Support in the definition and improvement of business operational processes as they relate to the platform and platform tools

  • Support operationally focused projects from a technical standpoint

  • Analysis and monitoring of platform processes finding improvement opportunities and ensuring site health

  • Support business teams in driving and delivering business projects

Key Relationships:

  • Global Teams including – Business Ops, OMS/Payment, UX, Marketing

  • Global and Local brand teams in key markets.

  • Global and regional eCommerce functions on all levels, e. g. for the implementation of new processes and tools, for demanding workstream results, etc.

Knowledge, Skills, Experience and Abilities:

  • Ability to self-manage and operate effectively with little oversight

  • Ability to communicate at all levels

  • Ability to work in team environment and welcome collaboration and feedback from other team members

  • Strong organizational skills and ability to coordinate with multiple stakeholders to execute to established timelines

  • Technically adept with ability to pick up on new technologies quickly

  • Knowledge or experience working with SFCC and SterlingCommerce is preferred

  • Python, SQL for data analysis is a plus


Qualifications (Minimum required education and experience):

• University degree in technical or science focused discipline.

• 2-4 years eCommerce or digital online experience in a function requiring technical capability

• Fluent in English, written and spoken

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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