EY Financial Services, Technology Consulting Senior Manager- Fraud in Boston, Massachusetts
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
We help some of the leading financial institutions in the world meet technology, risk, and regulatory requirements in the Banking and Capital Markets, Asset Management and Insurance sectors. We aim to deliver industry-leading functional and technical insights to help our clients mitigate risks to their business, enable a competitive customer experience, and drive trust into products and services. At EY, we hire professionals from around the world who have a diverse range of financial services, technology, risk, operations, and regulatory backgrounds. This allows us to provide a broad range of advisory services in areas such as traded products and wealth management, financial crimes compliance, fraud risk, cyber, and digital transformation.
You will help our clients develop a vision for modern tech-enabled fraud prevention, detection, and investigation capabilities and processes while assisting with the organizational agenda and current/future risk and regulatory mandates. You will lead the discussion and provide clients with industry insights and recommendations on how fraud risk technology is changing at their peers. You will have the opportunity to help clients with traditional as well as data-driven, proactive, analytics-based technologies. You will focus on providing assessments, technology solution recommendations, solution design and architecture, roadmap development, software development life cycle and agile development support, and system implementation.
Your key responsibilities
Lead relationship building and business development conversations with senior/C-level client stakeholders
Lead business opportunity identification and business development pursuit processes internally and with potential clients
Serve as a thought leader on fraud program and technology topics
Develop approaches and business cases to implement change in our clients’ environments
Serve as engagement leader to include:
Guiding engagement teams, work product creation and overall quality
Leading discussions with client stakeholders
Assessing fraud programs and technology.
Gathering business requirements and translating them into IT system functional requirements, designs, user journeys, and solution visions.
Developing strategic architecture and system change and configuration options.
Implementing, testing, and assisting to deploy changes to third party and custom development systems.
Conducting data analytics work such as performing data analysis and modeling on client data.
Lead discussions with senior/C-level client stakeholders to present value delivered in engagements and gain buy-in.
Lead a diverse range of internal practice development initiatives.
Skills and attributes for success
Ability to provide high quality consulting services to our clients by establishing relationships with executive client personnel at appropriate levels.
Ability to develop and maintain a book of business driving our fraud technology services at financial services clients
Ability to monitor engagement progress and manage execution risk.
Deep understanding of current business, technology and industry trends relevant to the client's business.
Deep understanding of how emerging technologies such as machine learning/AI, big data, and biometrics create new opportunities to prevent, detect, and investigate fraud risks.
Ability to persuasively articulate how fraud program and technology enhancements relate to trends across financial crime, cyber, compliance, and risk to enable business objectives.
Demonstrated deep technical capabilities and professional knowledge along with the ability to quickly assimilate new knowledge.
Demonstrated experience with technologies for consumer and/or wholesale banking and/or insurance products across fraud program assessment and design, fraud and ops related systems impacting risk, testing (test program design and test procedure automation), advanced analytics data analytics in the fraud program.
Experience working across the following topics:
Consumer/commercial lending including credit cards, mortgages; deposits, payments and/or emerging fintech offerings such as crypto exchanges, alternative payment networks, and/or financial data providers and/or insurance products
Fraud and/or cyber aspects of digital, operational, and financial crimes related systems
Data and analytics related to fraud including data analysis, modeling, metrics, dashboards and reporting
To qualify for the role, you must have:
A bachelor's degree and more than 10 years of related work experience; or a graduate degree and more than 7 years of related work experience; a degree in computer science, engineering, finance or a related field; more than 6 years of experience at a financial services company or comparable experience working as an advisor to a financial services company; a degree in computer science, engineering, finance or a related field; MS, MIS or MBA degree preferred.
Demonstrated understanding of the fraud risk domain, both from functional and technical perspectives
Experience developing strategic relationships, identifying sales opportunities, and pursuing opportunities through the full sales lifecycle
Ability and comfort to research client inquiries and emerging issues, including regulations, industry practices and new technologies
Demonstrated ability to manage, supervise and build an effective team of technology consultants through all phases of the project technology life cycle, including requirements definition, architecture design, configuration/implementation and testing
Consulting experience with a consulting firm, technology firm, or internal consulting function.
Valid driver's license in the US and a valid passport required; willingness and ability to travel both nationally and internationally to meet client needs
Ideally, you’ll also have:
GRC vendor tools (RSA Archer, MetricStream, ServiceNow GRC, IBM OpenPages, etc.)
Software development and delivery experience in fraud risk technology
Knowledge of AI frameworks - conceptual solution-level skills with Microsoft Cognitive tool kits, Google TensorFlow, IBM Watson, AWS AI and ML solutions
Knowledge of data analytics - SQL, SAS, R, Hadoop, Spotfire, Tableau, Qlikview, Big Data
Understanding of latest automation trends
Experience in core banking industry, financial services consulting or operational risk software technology company preferred
Experience working with many of the following fraud-related technologies:
Fraud screening and transaction monitoring tools
Identity proofing and verification tools
Customer authentication and biometrics tools
Internal fraud monitoring tools
Financial crime, fraud, or cyber case management tools
Governance, Risk and Compliance (GRC) tools
Fraud data and analytics tools and techniques including machine learning/AI
Reporting and dashboarding tools
What We Offer
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Plus, we offer:
Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next.
Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture : You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
What we offer
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
• The salary range for this position in Denver is $153,400- $318,600
• The salary range for this position in Stamford is $168,700- $350,400
• The salary range for this position in Hartford is $153,400- $318,600
• The salary range for this position in Las Vegas is $145,700 - $302,600
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
The exceptional EY experience. It’s yours to build.
EY | Building a better working world
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