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Alexion Pharmaceuticals Head of Commercial IT Rare Disease Unit in Boston, Massachusetts

Some opportunities happen only once in a lifetime - like a job where you have the chance to change lives. At Alexion, people living with rare and devastating diseases are our Guiding Star. We are driven to continuously innovate and create meaningful value in all we do to help patients and families fully live their best lives. We value the uniqueness and diversity of our employees and recognize that nurturing the diverse perspectives and strengths of our people translates into innovative breakthroughs for patients.

This is what you will do:

The Head of Commercial IT is a senior member of the Alexion IT leadership team reporting directly to the Vice President, Head of Information Technology Rare Disease Unit with functional accountability to the SVP, US Commercial and the SVP, International Commercial and General Manager, Alexion Japan. He/she is responsible for partnering on business strategy, driving process and technology across all phases of the Global Commercial business processes and product franchises - from digital services & marketing through central, regional, and market based commercial business operations. The individual must be an exceptionally strong collaborator, adept at strategy design while generating and contributing innovative thoughts and ideas enabled by digital platforms that create meaningful value for the function and the enterprise.

You will be responsible for:

  • Serve as the IT Leader and focal point to build a business partnership and drive strategy and business solutions for the Commercial business areas: US-International-Japan Commercial. In addition, establish a close and effective partnership with VISion, Medical, and business operations team leaders to maximize synergies and improve data-digital deliverables.

  • Build, lead and motivate a high performing Global Commercial IT team ensuring high level of execution that is fully aligned to Commercial outcomes.

  • Partner with global commercial teams to drive and manage technology demand in accordance with commercial priorities, funding, and resource allocation.

  • Accountable for delivery of IT systems that support global Commercial functions. Direct involvement in translating strategy and architecture into specific business solutions, user experience, and outcomes.

  • Acts as escalation point related to all IT matters for the Global Commercial landscape.

  • Applying a pragmatic approach in creating architectural artifacts to support the value realization across enterprise initiatives, cross-pharma efforts, and global commercial strategic investments; Create and maintain roadmaps for these strategic capabilities and align them to corresponding solution roadmaps projected over 3-year time horizons aligned with the IT investment portfolio.

  • Utilize sophisticated business intelligence and advanced analytics capability to drive business insights (Patient ID, KOL focus, targeted education opportunities), benchmark external knowledge to proactively evaluate changes in the environment, and influence technology solutions specifically related to commercial business processes.

  • Establish an IT governance function to prioritize programs across the Commercial IT portfolio.

  • Serve as thought and solutions leader for the Commercial function as it relates to systems and capabilities.

  • Oversee the authoring of documentation such as requirements specifications, data models, test plans, and other system lifecycle deliverables – with specific focus on agile methodologies appropriate for the rapidly changing nature of the Global Commercial model(s).

  • Partner with IT and Commercial business leaders to clarify requirements and ensure appropriate project deliverables and requirements.

  • Vendor Management - drive team to understand and evaluate the existing and potential items in the portfolio of work to align with business priorities and drive the execution of IT projects in collaboration with suppliers, business partners, team, and management.

  • Anticipate, understand and communicate the implications of technical decisions on the business, application, and project timelines and influence decisions accordingly.

  • Provide insight into the art of the possible and next generation possibilities to create innovation opportunities across the Commercial pipeline.

  • Define, lead, and execute technical work, software integration, and data integration activities.

  • Analyze and solve complex technical problems, including advanced data analysis utilizing multiple technologies.

    You will need to have:

  • 15+ years of progressive levels of pharmaceutical or biotech experience, with a focus on direct Global Commercial practice innovating, collaborating, and driving global teams.

  • Demonstrated ability to influence very Senior Leaders and the direction of the business and be a trusted advisor.

  • Demonstrated ability to act as a technology Thought Leader and sell new ideas / concepts into the business.

  • Recognized both internally and externally for thought leadership in Digital and IT.

  • Ability to identify and remediate risks (financial, people, activities)

  • Ability to shape IT strategy.

  • Strong people management and employee engagement

  • Evidence of leading, developing, and delivering innovative solutions

  • Experience in defining business strategies and influencing the vision of senior leaders.

  • Experience in leading high value business cases & mobilizing high value investments.

  • Strong interpersonal and written/verbal communication skills.

  • The duties of this role are generally conducted in an office environment. As is typical of an office-based role, employees must be able, with or without an accommodation to use a computer; engage in communications via phone, video, and electronic messaging; engage in problem solving and non-linear thought, analysis, and dialogue; collaborate with others; maintain general availability during standard business hours.

    We would prefer for you to have:

  • A Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field. An advanced degree is preferred.

  • Self-motivated and directed and driven by opportunity and customer expectations.

  • Writes and presents effectively; adjusts to fit the audience and the message; strongly gets a message across.

  • Results oriented and success driven with a desire to impact a growing and highly successful company.

  • Deep knowledge of software development life cycle, spanning the entire lifecycle from project initiation to deployment, support, and retirement

  • Architectural and application development experience

  • Leadership abilities to achieve results through others

  • Demonstrated ability to influence peers

  • Demonstrated depth and breadth of knowledge and experience with current IT technologies

  • Ability to work well in and across diverse global teams


    Alexion is a global biopharmaceutical company focused on serving patients and families affected by rare diseases and devastating conditions through the discovery, development and commercialization of life-changing medicines. Headquartered in Boston, Massachusetts, Alexion has offices around the globe and serves patients in more than 50 countries. Further information about Alexion can be found at: .

    Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The Company will not make decisions about employment, training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed or lack thereof, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, pregnancy, (including childbirth, breastfeeding, or related medical conditions), parental status (including adoption or surrogacy), military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness or other characteristics protected by law. Alexion has taken critical steps to protect colleagues, loved ones, and patients from COVID-19 and its variants. All US-based employees must comply with Alexion's COVID-19 vaccination mandate. Alexion provides exceptions based on applicable state law as well as reasonable accommodations to meet the needs of candidates and employees. To begin an interactive dialogue with Alexion regarding a legally required exemption or accommodation, please contact Alexion participates in E-Verify.

    As a leading employer in our industry, Alexion offers a highly competitive package of base and incentive compensation as well as a comprehensive benefits program designed to support the health, wellness and financial security of our employees and their families. Benefits include group medical, vision and dental coverage, group and supplemental life insurance, 401(k) with company match, tuition reimbursement, and much more.

    AstraZeneca completed its acquisition of Alexion, marking the creation of Alexion, AstraZeneca Rare Disease. If you're interested in career opportunities with AstraZeneca, click here ( .