MassMutual Financial Group Head of Transformation Office – Controllers Organization in Boston, Massachusetts

Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. This is why we want to inspire people to Live Mutual. We’re people helping people.

A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable and ethical business. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.

Together, we’re stronger.




  • Performance Management: Responsible for identifying transformation opportunities as well as managing performance of external vendors including performance reviews and audits.

  • Risk Management: Responsible for managing identified and potential third party risks with external vendor partner. Coordination with other areas of the Company to ensure compliance with corporate controls, business continuity plans and risk management.

  • Relationship Management: Responsible for engaging and driving to conclusion any service related issues. Continue to foster environment of continuous improvement.


  • Strong knowledge and experience with financial functions/activities and financial/administrative technology environments

  • Demonstrated experience with large scale program level projects, and key strategic initiatives in a high matrix, collaborative organization

  • Strong experience and results in project management of large scale, highly complex projects and programs

  • Proven ability to analyze conditions, develop solutions and influence results working collaboratively across diverse teams of professionals within and outside the organization

  • Comfortable dealing with both complexity and ambiguity, with a detail orientation and the ability to explore multiple solutions to a problem

  • Exhibits high energy level, takes initiative, and drives results while demonstrating creativity, flexibility, and the ability to adapt to changing environment

  • Experience with business process improvement and business process reengineering, as well as acting as a change agent

  • Employs a disciplined approach and detail orientation, with proven results in managing multiple deliverables

  • Highly effective communication skills (written and verbal), along with the ability to synthesize and convey complex materials to senior executives

  • Possesses excellent analytical, critical thinking and problem solving skills

  • Ability to build strong partnerships with business partners, functional areas, peers, technology partners, and outside vendors

  • Ability to champion and foster change within the organization

  • Excellent interpersonal skills and a team player that is able to effectively build relationships and promote a team environment

  • Proven ability to make sound decisions and meet deadlines

  • Authorized to work in the United States without sponsorship now or in the future

Ranked No. 77 in the annual FORTUNE ® 500 Ranking (FORTUNE ® Magazine, June 2017) and recognized as a World’s Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.


Focus on the Customer: We understand our customers well and look for every opportunity to deliver an experience that is clear, easy, personal, human, empowering and trustworthy.

Act with Integrity: We deliver on our promises by being open, honest and humble and by adhering to the letter and spirit of applicable laws, rules, regulations and company policies.

Value People: We respect and learn from each other’s diverse backgrounds, experiences and ideas. We engage and develop people to their greatest potential.

Work Collaboratively: We work together to achieve results by actively listening, seeking, understanding and creating solutions as a unified team driving toward one company, one culture, one brand.

Achieve Results: We focus on winning by exceeding expectations and getting better – everyone, every day.

For more information, visit or find us on Facebook, Twitter, LinkedIn, YouTube, Google+, Instagram and Pinterest.

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply.

At MassMutual, we’re fostering an inclusive and dynamic environment where our employees are valued for who they are and can build successful careers. For us, diversity and inclusion is more than a goal, it’s the only way forward.

• 100% rating on the Human Rights Campaign Corporate Equality Index (2018)

• National Association for Female Executives Top Company for Executive Women (2017)

• DiversityInc Noteworthy Company (2017)

• Disability Equality Index® (DEI) Best Place to Work for Disability inclusion (2017)

• Working Mother Media 100 Best Company (2017)

• Military Friendly Employer (2018)