Bain & Company Inc Implementation Specialist, Global Talent Management in Boston, Massachusetts

This role involves the implementation of business system projects for Talent Management (Human Resources, Recruiting, Bain Executive Network, Partner Services and Training).

Work closely with Talent Management and IT teams to specify, design and develop systems according to the Talent management system strategy. Responsibilities include collaborating with the team to define business requirements, creating functional specifications, developing project plans, managing project related communications, and advising on technical solutions.

  • Manage Talent Management systems projects:

  • Gather, analyze and synthesize business requirements

  • Conduct interviews, surveys, focus groups and/or workshops with stakeholders and end-users as needed

  • Develop recommendations on system needs and share with key stakeholders

  • Facilitate the creation of business requirements, detailed functional specifications, process flows, use cases and screen mock-ups

  • Collaborate with IT and stakeholders to ensure technical solution will satisfy business needs

  • Facilitate project communications to ensure all necessary stakeholders are informed

  • Collaborate with stakeholders to ensure processes facilitate new or updated technology

  • Involvement in all phases of systems projects including: definition and planning, communication, project tracking, testing, reporting, rollout, project closure/post launch support.

  • Collaborate with subject matter experts to update all training materials, system documentation and end-user communications consistent with system enhancements

  • Monitor technology trends and research new technology in the Talent Management space as relates to current projects

  • Help inform Bain’s Talent Management system roadmap and team vision

  • Perform other duties as assigned

  • Bachelor’s degree required with a strong academic record; HR/recruiting experience is preferred

  • Minimum of 3 years of professional work experience with at least one year experience in systems related role with practical experience in gathering and interpreting user needs, and defining, documenting and validating requirements

  • Ability to manage vendor relationships including contracts, RFIs, RFPs, SOWs

  • Preferred experience with SaaS implementation and/or agile development

  • Ability to quickly grasp new requirements, technologies, tools and concepts

  • Experience working in a matrixed environment

  • Strong business systems knowledge, problem solving skills and analytical capabilities

  • Strong organization skills and attention to detail

  • Excellent communication and interpersonal skills, with a passion for understanding and addressing customer needs

  • Ability to self-motivate, flex project role (depending on project needs and requirements) and pro-actively contribute to the team’s success

  • Skilled in MS Office (Word, Excel, Powerpoint)


External Job Title: Implementation Specialist, Global Talent Management

ID: 2018-2941

Post: External Career Portal: 7/31/2018

External Company Name: Bain & Company Inc

External Company URL:

Street: 131 Dartmouth Street