Travelers Insurance Company Information Insights Delivery Lead in Boston, Massachusetts
Who Are We?
Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Data Analytics, Technology
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
$106,300.00 - $175,400.00
What Is the Opportunity?
At Travelers, we're focused on expanding the application of data and analytics beyond managing risk, helping businesses increase their productivity and efficiency and enabling great experiences for our customers and agents. The Business Insights Delivery team aims to enable the business by building solutions that turn data in to insights with well-designed data assets and effective, compelling dashboards and visualizations. As the Sr Manager, Business Insights Delivery, you will work to identify solutions and come to a consensus on the best way to achieve it by ensuring the team understands the tools and technologies available to deliver on business insights most efficiently. You may manage a team of Insights Delivery professionals while leading the adoption of development standards and guidelines. You will coordinate with business partners to prioritize, maintain progress, and timely delivery, while ensuring the execution strategy ties back to the long-term roadmap. This position may direct a team of data and analytic professionals.
What Will You Do?
The International Business Intelligence & Analytics (IBIA) team is looking for a Senior Manager to mature the Information delivery chapter for the department. We are looking for someone who not only wants to collaborate with local (UK/Ireland) stakeholders, but also who wants to work closely with IBIA and Travelers employees in the US and Canada.
Key responsibilities include-
Information delivery governance
Provide oversight / guidance to International warehouse (iHUB) Information delivery architecture/design for the applications
Ensure that Information delivery standards/best practices are developed, socialized and adhered across IBIA delivery / Information delivery teams
Perform code reviews to ensure that reusability/consistency/standardization practices are applied as part of Information delivery
Develop the required code configuration / version management best practices/guidelines
Information delivery chapter maturity
Identify and evaluate new tools/capabilities that would mature information delivery chapter (ex. embedded analytics, KNIME, Nprinting)
Build and develop partnerships with enterprise and line of business departments towards maturing the chapter
Develop the training and rollout plans for the new capabilities / tools developed and rollout across International departments
Drive and contribute to the building, execution and adoption of insights delivery solution among business partners, including reporting, guided analytics, self-service, embedded, augmented, and data as a service capability. Contribute thought leadership to semantic layer and material view design and builds.
Accountable for the selection of solution design options which includes the coordination with developers and architecture to map and present solutions, communicate timelines, and impact to business value and information delivery.
Collect detailed requirements and regularly updates business partners on development progress and expectations.
Partner with the Architecture team to assess and understand the patterns necessary to achieve the best outcome.
Review and provide feedback to developers on solution options and design execution to inform proposals and how they fit into the broader delivery strategy.
Provide feedback on the design of the broader insights portfolio and its ability to address business problems.
Review and approve code and insights delivery to production environments.
Coach and aid in the skill development of the team.
Align solution design to enterprise data management, security, and governance controls.
Perform other duties as assigned.
What Will Our Ideal Candidate Have?
Experience with QlikView/Qlik Sense.
Information Design techniques and Tools such as: Python, Cloud, SQL, NoSQL, ESRI.
Experience with KNIME or SAS
Strategic thinker with the ability to use sound judgement to resolve issues as they arise.
Strong Business and Data Acumen to influence business outcomes and direction based on data available or acquired.
Ability to inform broader data and information delivery strategies.
What is a Must Have?
- Bachelor’s degree or four years equivalent experience with business intelligence tools, techniques, manipulation, or related.
What Is in It for You?
Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you’re eligible for five free counseling sessions with a licensed therapist.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .
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