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MassMutual Lead Data Scientist - Customer Journey in Boston, Massachusetts

E ssential Responsibilities

  • Set strategy and assume a leadership role in the customer journey domain

  • Develop roadmaps for projects and services, data, and technology

  • Oversee operations of algorithm and system deployments

  • Partner with executive leadership to ensure alignment of data science initiatives and company strategy

  • Lead projects and research initiatives

  • Develop algorithms and predictive models, create prototype systems, visualizations, and web applications

  • Design and analyze experiments

  • Assemble data sets from disparate sources and analyze using appropriate quantitative methodologies, computational frameworks and systems

  • Disseminate findings to non-technical audiences through a variety of media, including interactive visualizations, reports and presentations

  • Mentor junior team members

Desired Skills and Experience

  • 7+ years working with data and relevant computational frameworks and systems

  • 7+ years developing probabilistic models and creating and using machine learning algorithms

  • Proficient level of understanding in the following areas and an expert in at least one: machine learning, probability and statistics, natural language processing, operations research

  • Exceptional problem solving skills and willingness to learn new concepts, methods, and technologies

  • Expert in data analysis using R or Python (numpy, scipy, matplotlib, scikit-learn, pandas, etc.) programming languages

  • Experience in database design and SQL

  • Experience using web services: S3, Spark, etc

  • Knowledge of web application tools (R Shiny, HTML/CSS/Javascript and web application frameworks) preferred

  • Ability to work in a highly collaborative environment

  • Outstanding written and verbal communication skills (publication history a plus)


  • M.S. or Ph.D. in a quantitative discipline (Computer Science, Statistics, Applied Mathematics, Engineering, Physics, etc.) is required

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.