Wolters Kluwer Lead Technical Product Manager in Boston, Massachusetts
The Lead Technical Product Manager (TPM) for our Tax & Accounting Division is responsible for translating vision and strategy for their product portfolio into strategic software solutions in partnership with product line managers, other technical product managers, user experience team and development team. The Lead TPM works closely with customers to understand their needs, and test concepts and solutions. They also engage with internal stakeholders including sales, marketing, implementation, training and support teams to gather their customer insights and their own functional needs. The Lead TPM brings the voice of customers and internal stakeholders to user experience and development teams, and, in close partnership with them, get the solution ready.
Essential Duties and responsibilities:
Proactively seeks detailed understanding of vision, and near-term and long-term priorities for the product portfolio they support, including target customer segment(s), focus areas for solution portfolio, success criteria and goals, etc.
Leads customer interactions, in partnership with user experience team, to understand their unmet needs and test concepts and solutions throughout the development process
Gathers functional and non-functional requirements from product line managers, customers and internal stakeholders, including, marketing, sales, implementation, training and support teams
Translates functional and non-functional requirements into feature and user stories
Represents the voice of customers and internal stakeholders to user experience and development teams throughout the solution development process
Documents user acceptance criteria for all functional and non-functional requirements
Present and explain the feature and user stories to the development team throughout the development process in all forums associated with Agile process
Facilitates and leads quarterly development planning process (e.g., agile big room planning)
Partners with the development team to strike the right balance of scope, schedule and resources to maximize progress towards their portfolio goals
Plans for the year, to ensure that the development team will have the written technical features and stories on time and prioritize development of those appropriately along with other user stories for the upcoming five quarters
Partners with program/project manager to develop detailed project plans and closely track performance against those plans; conveys progress, any deviations and impacts of those deviations to product line managers in a timely fashion
Sets iteration themes and assign prioritized user stories from the product backlog to the Scrum teams; participates in team planning meetings, and provides advice, clarification and guidance during the execution of each sprint
Inspects and accepts or rejects completed work for the development sprint, and ensures new functionality meets the acceptance criteria
Ensures the product backlog is constantly prioritized to secure delivery of maximum business value
In partnership with project/program manager, partners with other technical product managers to manage dependencies and sets priorities across multiple teams
Maintains deep subject matter expertise in relevant product domains, including features and functionality
Socializes progress and seek inputs throughout the development process from all stakeholders, including, product line managers, marketing, sales, implementation, training and support teams
Performs other duties as assigned by supervisor.
Bachelor’s degree from an accredited university or equivalent experience.
Computer Science or Software Engineering Degree preferred
Minimum 5 years of experience in product management for software products required. 7+ years of experience preferred
Three or more years with Agile Scrum methodologies as a product owner/technical product manager preferred
Three or more years in product management of B2B enterprise SaaS software products preferred
3 years in one of these areas – 1) software solution development for Tax and Accounting industry, 2) professional experience in a CPA firm strongly preferred
Other Knowledge, Skills, Abilities or Certifications:
Experience driving all aspects of the software development lifecycle with development teams - iteration themes, backlog grooming, story mapping, user story creation and decomposition, retrospectives, etc.
Experience leading the product design process with user experience team and product architects
Experience leading customer interviews, concept testing and usability testing
Time management and project management
Proficiency in translating business requirements into technical requirements
Defining acceptance criteria for functional and non-functional requirements
Process orientation and data analysis
Breaking down complex ideas into simple concepts
Aligning deliverables with strategy and priority
Focus on solutions and possibilities
Nimble, quick to respond or adjust
Disciplined leader who holds themselves and others accountable
Meeting facilitation and presentation
Up to 25%
Normal office environment.
EQUAL EMPLOYMENT OPPORTUNITY
Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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