Travelers Mainframe Technology Engineer in Boston, Massachusetts
Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Description Summary
Under limited supervision, demonstrates a comprehensive understanding of the activities performed related to engineering support, installation and/or operations of infrastructure technologies. Plans at a tactical level and manages the effective use of technology resources for assigned projects and functions. May direct assigned project staff to design, develop and/or implement large, complex technology solutions supporting one or more business and/or technology area. Develops and implements appropriate solutions that may involve multiple platforms, databases, software/hardware technologies and tools. Facilitates and/or participates in the design and development of database systems. Strong ability to multi-task in an environment of constantly changing priorities. This job is a team lead.
Primary Job Duties & Responsibilities
This position provides you with the opportunity to work on tactical and strategic projects. The position allows you to apply expertise with host-based (mainframe) technology to support Claim Technology processing and the engineering efforts, i.e., IMS, CICS, DB2, MQ, etc. As well as become familiar and involved with all Claim architectures.
Job responsibilities include:
Production support and customer service for the host components of Claims systems
Research and trouble shoot production problems
System performance monitoring
Fine tuning of both batch and Real-time processes
Working in partnership with various application areas to resolve problems
Develops tactics and operational plans in alignment with strategic objectives for assigned technologies and projects.
Drives the execution of departmental and corporate programs.
Leverages infrastructure technology to develop and/or redesign technology solutions.
Builds, leverages, and maintains effective alliances across technical and business community.
Interacts with customers to achieve efficient, effective results.
Multi-tasks, prioritizes according to business priorities and production availability requirements.
Seen as a technical expert within Claim Platform Engineering.
Other duties as assigned.
A bachelor’s degree in Computer Science or a related field, or its equivalent in work experience, plus five years of experience in Technology required;
Alternatively, a Master's degree in CS or a related field and three years of work experience in Technology
Education, Work Experience, & Knowledge
7 years of experience in Technology preferred.
2 years of experience as a technical lead preferred.
Advanced knowledge of infrastructure technologies such as Network, Database, Server, Storage etc. preferred.
Job Specific Technical Skills & Competencies
Expert knowledge of one or more of the following technical skills:
Foundational Mainframe IT Infrastructure
Operating Systems (Z/OS)
Software (IMS, CICS, DB2, MQ)
JCL and Cobol programming knowledge
Knowledge of process discipline and IDLC methodology
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
If you have questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
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