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Travelers Manager, Data Analytics in Boston, Massachusetts

Company Summary

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job CategoryBus Intelligence & Management Information

Target Openings1

Job Description SummaryPositions within this family ensure data is properly managed and leveraged from Source to Storage to Delivery in the most efficient and effective way to benefit the organization. This position performs accountabilities under general supervision leverages technology and analytics skills to apply intermediate data analysis practices that benefit business and IT strategic initiatives. Performs advanced data profiling, metadata capture, data lineage, data transformation rules in support of key program deliverables. Meets data management needs of internal and external clients according to established standards, including problem research/resolution and customer education. Provides data subject matter expertise to business and IT organizations. Performs intermediate data impact analyses in partnership with project teams.Primary Job Duties & Responsibilities

  • Develops strategies and policies to ensure data consistency, accuracy, timeliness, validity and completeness

  • Develops procedures and processes to promote data quality for business purposes

  • Performs complex data profiling and analysis; communicates results in support of data quality processes.

  • Meets with business customers to recommend, develop, maintain and prioritize business data requirements and specifications

  • Influences adoption of defined data policies, standards and best practices on assigned projects or initiatives

  • Collaborate with partners and assists with the design, development and implementation of innovative governance practices, roles, responsibilities

  • Leverages knowledge of data models, data relationships, mapping lineage and business rules to ensure that solutions meet operational and business needs

  • Analyzes medium complexity customer requests (internal or external, e.g. data calls) for changes to production systems, determines impact on existing systems, processes and develops appropriate specifications, enhancements and or procedures to comply

  • Facilitates the root cause analysis and resolution of business data issues, including proposal and implementation of specification or procedural changes to address issue, working with impacted areas

  • Demonstrates thorough understanding of overall physical and logical data model and of data relationships, mapping, lineage and business rules

  • Designs and implements metadata repositories

  • Within your organization, facilitate connections among data stewards

  • Establish best practices and expected deliverables

  • Leverages tools, processes and workflows to capture knowledge, find information and maintain its relevance

Minimum Qualifications

  • Bachelors degree in STEM (Science, Technology, Engineering, Mathematics) or Business.

  • 4 years of relevant data and analytics experience required.

Education, Work Experience, & Knowledge

  • Experience with Python preferred (will also consider Java or C#)

  • Knowledge of Data Management tools

  • Experience performing data analytics and writing SQL queries

  • Demonstrates general understanding of overall data models, data relationships, mapping lineage and business rule

  • Experience with Data Profiling & Data Quality, recommending improvements to best practices

  • 4 years of data management or relevant analytics experience.

Job Specific Technical Skills & Competencies

  • Ability to communicate thoughts/designs/ideas in an unambiguous manner and adjusts communication based on audience.

  • Exhibits active and effective communication skills with team members – including active listening and effective written and verbal communication skills.

  • Effectively contributes and communicates with the immediate team and business partners.

  • Able to recognize, analyze, and diagnose business and data issues of advanced complexity.

  • Able to creatively evaluate alternative solutions.

  • Demonstrates the ability to make routine decisions independently and escalates when necessary.

  • Builds and fosters relationships with the team, business and technical partners to achieve objectives.

  • Practices objectivity and openness to others’ views.

  • Coordinate with other areas to achieve project/department or division goals.

  • Manages time and competing priorities

  • Provides management with accurate and timely status information.

  • Accurately evaluates and estimates tasks.

  • Able to recognize and support team priorities

  • Beginning to provide feedback and/or coaching.

  • May collaborate across the Enterprise and participate in pipeline talent programs.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you have questions regarding the physical requirements of this role, please send us an email ( so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

  • Travelers has 30,000 employees in the United States, Canada, the United Kingdom, Ireland and Brazil. >> Explore life at Travelers ( .

  • We have 8 diversity networks, employee-led organizations dedicated to fostering the development and success of our employees. >> Discover diversity and inclusion ( .

  • Employees and their eligible family members – including spouses, domestic partners and children – are eligible for coverage from the first day of employment. >> Explore benefits ( .

  • Travelers has been recognized by organizations such as Forbes, Human Rights Campaign Foundation, and Military Times. >> Read more about recognition ( .

  • Our employees are valuable assets to their hometowns, giving more than 100,000 hours of their time toward important causes each year. >> Learn about community involvement ( .

  • Imagine other opportunities here ( .