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American Express Manager - Enterprise Transformation in Boston, Massachusetts

Description

About Enterprise Transformation

The newly created Enterprise Transformation team will identify and execute on projects and initiatives that will improve processes that will make the company more efficient, effective and nimble over the next few years.

The Enterprise Transformation team will partner with business units and other stakeholders on a number of key initiatives that will enhance customer and colleague outcomes enterprise wide while reducing cost.

Description – Manager - Enterprise Transformation

The Strategic Project Manager is a key member of the Enterprise Transition Team. Our ideal candidate is highly organized with exceptional communication skills and a bias towards action. You show up with passion, are a self-starter and not afraid to challenge the status quo, and thrive in a fast-paced environment. The ideal candidate is a highly motivated individual with strong partnership and strategy experience, who can support engagements with multiple business units across AXP with a wide array of complexities. The Manager will report to the Vice President leading their team and will focus on the following key responsibilities:

  • Work closely with ETO Vice-President to manage and coordinate project work streams, including tracking key activities and milestones, and managing deliverables to deadlines

  • Look ahead to determine a roadmap for 1-3 years out while also being flexible to adjust to the change in customer and business needs, ensuring prioritization and pivoting when needed.

  • Conduct research and analysis to evaluate and develop insights that influence the direction and opportunities for the workstreams.

  • Apply innovative and strategic thinking to synthesize an understanding of stakeholder needs, marketplace and competitive dynamics, financial drivers, and business growth opportunities into a holistic enterprise strategy

  • Support a series of high-impact strategic initiatives across all stages - from vision and ideas origination to pragmatic execution planning

  • Develop recommendations by connecting the dots between seemingly disparate conversations, workstreams, and data, and synthesizing­ feedback.

  • Identify roadblocks to roadmap execution and collaborate with key stakeholders to remove those roadblocks.

  • Develop frameworks, business cases and value proposition, key metrics for success, and plans to realize stated benefits

  • Drive delivery by creating and maintaining a comprehensive view of the end to end program plan and identifying and managing cross-workstream dependencies.

  • Build strong working relationships across the team, as well as with business partner groups and senior stakeholders across the blue box to maximize collaboration, problem solving and generate solutions to deliver results

  • Plan effective meetings within and across workstreams to determine recommendations and next steps

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Qualifications

  • Demonstrated leadership and relationship skills, including the ability to influence positive outcomes and develop strong partnership/relationship with key business units across all levels of the organization

  • Excellent project/process management and prioritization skills. Results focused

  • Demonstrated ability to analyze data and information to proficiently produce meaningful conclusions and recommendations

  • Strong financial acumen, practical experience/familiarity with American Express P&L preferred

  • Outstanding written and presentation skills

  • Broad knowledge of AXP business model and/or business processes preferred

  • MBA or equivalent preferred

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

Job: Project

Primary Location: United States

Schedule Full-time

Req ID: 21015361

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