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Wells Fargo Manager - Identity & Access Product Management in Boston, Massachusetts

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.

Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees.

Responsible for leading Identity & Access Management (IAM) product/solution delivery processes and product management strategy for all IAM products company-wide. This includes processes for product development, enhancement, marketing/communications, execution, product performance analysis, monitoring the development of IAM strategic plans, managing product lifecycles, and management of established products to attain IAM strategic objectives in support of Wells Fargo business objectives. Directly accountable for product adoption, while ensuring adherence to compliance/privacy regulations and polices.

Responsibilities include leading efforts to obtain and analyze information and market research related to development and testing of IAM services/products; prioritizing enhancements, end-to-end technical/systems and customer requirements, and performance measurement techniques; partnering, negotiating and consulting with business group/regional management to obtain input and buy-in; integrating efforts of IAM product management, other organization units and vendors in development, implementation and maintenance of systems requirements, training and ongoing product/service management. May manage IAM resources and services directly or virtually. Work is accomplished through managers and/or senior product managers.

The IAM Product Management Manager will also share responsibility with overall IAM Leadership for Solution Delivery LifeCycle (SDLC) process transformation/improvement, including Agile and DevOps adoption/implementation in order to accelerate value delivery for Wells Fargo in the Identity & Access Management domain.

As an Employee Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically, you will:

  • Lead your team with integrity and create an environment where your employees feel included, valued, and supported to do work that energizes them.

  • Accomplish management responsibilities which include sourcing and hiring talented employees, providing ongoing coaching and feedback, recognizing and developing employees, identifying and managing risks, and completing daily management tasks.

Required Qualifications

  • 5+ years of technology experience

  • 3+ years of experience with strategic planning in a technology environment

  • 2+ years of experience with leadership in an enterprise technology environment

  • 3+ years of IAM (Identity and Access Management) experience

  • 4+ years of product management experience

  • 3+ years of Agile experience

  • 2+ years of experience in Automation and Continuous Integration-Continuous Development (CI-CD) of Full Circle applications

Desired Qualifications

  • Experience managing large technology development efforts within a major line of business

  • Ability to influence across all organizational levels, particularly senior management

Other Desired Qualifications

  • Subject Matter Expert (SME) level knowledge and/or leadership experience for two or more Identity & Access Management capabilities (Provisioning, Identity Data Management, Access Review/Certification, Access Request/Approval, Authentication, Multi-factor Authentication, Federation, Authorization, IAM Analytics)

  • Existing experience with IAM controls/capabilities within Financial Services industry

  • Proven (with metrics/KPIs) experience with accelerating IT solution delivery (SDLC) processes in a 'matrix' management (not having end to end management responsibility) environment.

  • 5+ years of Agile product delivery experience including at least 3 years Agile experience in a leadership role

  • 3+ years of DevOps product delivery experience including knowledge of Continuous Integration/Continuous Delivery methodologies

  • Expert level knowledge/capability in business requirements analysis


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary


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Company: Wells Fargo

Req Number: 5595962-9

Updated: 2021-10-26 00:28:13.309 UTC

Location: Boston,MA