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Zebra Technologies Manager Release & Deployment Engineering in Boston, Massachusetts

Overview: Serving Fortune 1000 companies globally, – part of Zebra Technologies – is rethinking the way retail and consumer products companies use AI to solve real business problems. offers solutions that inform the most important business decisions, from supply chain to merchandising to marketing, empowering world-class retailers and consumer products companies to digitally transform their businesses to achieve substantial business results. The Senior Release Manager will lead the release function for AI SaaS product and platform. This role will partner with the Product & Platform Engineering, AI development, Infrastructure, and customer-facing teams to plan and execute software releases. Responsibilities: + Work with our engineering and AI teams to understand the upgrades, bug fixes, and roadmaps. + Work with customer-facing teams to understand the incoming need for bug fixes, patches, and functionalities requests. + Understand dependencies across various client environments and maintain an active release management calendar. Most importantly, keep everyone on the same page. + Collaboratively resolve conflicting priorities to ensure the client and internal environments are efficient and reliable. + Ensure alignment across all stakeholders on the release criteria, track SLAs, and ensure proper quality gates are in place + Identify roadblocks before they occur and develop mitigation plans. + Communicate the impact of feature or schedule changes to the concerned teams. + Document and maintain release repository, release notifications, and approvals. + Continuously evaluate and identify technical and process improvement opportunities, and work with cross-functional teams to implement. + Regularly communicate the program status and key issues to stakeholders. Qualifications: Minimum Education: + Bachelors or Masters degree in Computer Science or equivalent. + 8+ years of release management experience + Experience with SaaS release management Preferred: + Strong project and program management skills. + Strong understanding of cloud-based application development, CI/CD, code versioning, and agile development processes. + Experience with one or more containerized (Kubernetes) applications, public cloud, and AI/ML technologies is a plus. + Strong problem solving and critical thinking skills. + Ability to work independently and collaborate across teams in different time zones. + Proficient in the use of issues tracking tools like JIRA Come join the herd! Z ebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, ancestry, marital status, age, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at The EEO is the Law poster is available here: The EEO is the Law poster supplement is available here: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Need help finding the right job? We can recommend jobs specifically for you! Click here to join our Zebra Talent Pool. ( While this position may be performed remotely, unless specified in the body of the posting, it may not be performed within the State of Colorado. To all recruitment agencies: Zebra does not accept agency resumes. Please do not forward resumes to Zebra employees or any other team members. Zebra is not responsible for any fees related to unsolicited resumes and direct engagement with Zebra employees. Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure.