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Salesforce.com, Inc Marketing Solution Architect in Boston, Massachusetts

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About The Position

The Marketing Solutions Architect is a customer-facing strategic position within the Marketing Cloud Solutions Engineering organization. With a strong blend of business, technical, and sales skills, the Marketing Solution Architect acts as a {software-as-a-service marketing} domain expert who utilizes a consultative approach to understand business and technical requirements. A Solutions Architect helps our customers achieve a true omnichannel customer experience by applying their deep industry knowledge, background, and experience designing enterprise marketing solutions. Solutions Architects help the sales teams develop and refine a customer-centric technical sales strategy and Salesforce-solution fit.

Marketing Solutions Architects are subject matter experts in one or more categories that may include: application architecture, data and information, integration, security, cloud computing, personalization, customer data platforms, distributed platforms, email, mobile, social media, digital marketing strategy, artificial intelligence, and analytics.

Responsibilities

  • Be the trusted advisor to our customers, prospects and the broader Marketing Solutions Engineering (SE) team.

  • Work with solutions engineers to understand the customer’s unique business challenges and initiatives and conduct architecture and soultioning workshops.

  • Develop technical integration approaches, including data flow and architectural diagram/visuals.

  • Develop customized presentations, demonstrations, and prototypes to prove the solution’s business value to the customer.

  • Orchestrate targeted workshops that drive technical approaches and best practices aligned the customer’s defined business objectives and priorities.

  • Present Salesforce Marketing Cloud technology infrastructure, including deep familiarity with the company's platform capabilities, hosting infrastructure, security and integration capabilities.

  • Assist Solutions Engineers in transferring knowledge to ensure successful use of the solution.

  • Lead knowledge scaling efforts by providing ongoing enablement, helpful content, repeatable solutions, and tools to support the Solutions Engineering organization.

  • Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position.

Requirements

  • The successful candidate will have a strong understanding of digital marketing processes and significant experience in developing and delivering marketing solutions.

  • Four year college degree or equivalent experience with demonstrated proficiency.

  • 5+ years of proven consulting and solution design experience in working with customers.

  • Deep understanding of and passion for the digital marketing landscape.

  • Experience designing data flows and procedures to ingest, process and export data across multiple systems.

  • Experience delivering presentations and demonstrations to senior level business and technical audiences.

  • Experience facilitating customer focused workshops.

  • Passion for digging deep into a wide range of technologies, including the Salesforce product(s). If needed, can configure an end-to-end solution on the Salesforce platform.

  • Always looking to learn new technology and for ways to experiment with the new technology.

  • Understanding of enterprise software sales process and methodologies

  • Understanding of server side web development design languages, scripting languages, and protocols such as HTML, XML, JavaScript, HTTP, CSS, XSLT, AJAX, JQuery

  • Understanding of MySQL, Oracle, or MS SQL Server functionality. Understanding of star schema and complex data architectures.

  • Understands REST/SOAP API integrations, SDKs.

  • Understanding of the architecture of cloud-based platforms including SaaS, PaaS, multi-tenancy, multi-tiered infrastructure and application servers.

  • This position is defined as a “remote employee“ (work from home office), with expected travel to clients and for internal team collaboration: 25% - 50%

About Salesforce

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" for 12 years in a row.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

For Colorado-based roles, there is a minimum annual salary of $111,720. You may also be entitled to receive commission, restricted stock units and benefits.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. (http://cloud.mail.salesforce.com/accommodations-request-form)

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

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