Avanade Inc. Modern IT MU Portfolio Lead- Northeast region in Boston, Massachusetts

Applications and Infrastructure MU Portfolio Lead

About the role

The Delivery Management role provides strategic and operational leadership for our Delivery Management practice. The Delivery Management team designs and implements consistent governance processes, best practices, procedures and tools to optimize delivery outcomes. It is active in deal-shaping and works directly with clients to ensure satisfaction and mitigate negative outcomes.

As Director, Delivery Management, you will lead large and complex project teams and programs, and be accountable for their overall management, planning, delivery and client satisfaction. You will evaluate potential partners, assess client business needs and oversee and lead the development, implementation and maintenance of project work plans. You will also be involved in channel development and key sales pursuits and may serve as a career manager or mentor to junior colleagues.

Day-to-day, you will:

  • Leadership, planning, project coordination and management of the DM function in the region to support the delivery needs of the Portfolio within the Region in coordination with the Regional Delivery Lead

  • Active participation in the Regional Delivery Lead Team

  • Escalation management and DM issue resolution, including status and risk reporting, across the Portfolio

  • Orchestrate project escalation, issue resolution, and recovery in coordination with Regional Delivery Executive and Area Market Unit Delivery Lead

  • Achieve personal chargeability targets through client engagement and other delivery management activities

  • Align DM within the Portfolio to meet Area Delivery metrics (e.g., EAC Management, Profit Margin, etc.)

  • Manage to Avanade Delivery Principles

  • Support Regional Sales Opportunities

  • Attend NA Delivery Council Calls

In addition to the skills above, the PDML may also be assigned as a delivery lead on a complex project with below experience:

  • Agile experience (certification preferred, but not mandatory)

  • Project Management Profession (PMP) (certification preferred, but not mandatory)

  • Project rescue experience (e.g., walking into project that has been escalated\not meeting client expectations)

  • Minimum 3 years of experience implementing Microsoft products

  • Visual Studio Team Services (VSTS)\Jira experience

  • Approve project work and cost estimates, coordinate service-level agreements and prioritize resources

  • Provide leadership to appropriate onshore, offshore and near-shore staff, and oversee relationships with suppliers and subcontractors

  • Manage project/program risks, making adjustments as necessary and obtaining buy-in from senior management

  • Manage delivery portfolio, monitoring and issue escalation and resolution

  • Ensure compliance with corporate standards (legal, commercial, methodology, etc.) throughout delivery

  • Represent the project team at client meetings

  • Provide strategic direction to all change management and change enablement processes throughout project duration

  • Travel as needed.

Qualifications

About you

You are an accomplished project and people manager. You have an impressive track record in systems integration delivery and technology consulting, with a deep understanding of delivery methodologies. You have excellent people skills and are not only comfortable but masterful in the C-suite.

Your skillset and knowledge likely include:

  • Cloud Migration or Cloud Computing / Transformation project experience

  • Application Development using DevOps experience

  • Managed Services experiences (application or infrastructure)

  • Capital Markets or Financial Services Industry exposure

  • Experience successfully managing multiple large, ongoing, high-risk, high-revenue interrelated projects to achieve a specific set of client goals

  • Track record of successful sales activities involving large, strategic projects and the ability to establish and maintain successful relationships with C-suite clients while articulating business value in a way that drives and influences future business

  • Understanding financial management practices as related to projects and programs

  • Outstanding business acumen and significant experience managing risk

  • Proven ability to become a strategic business partner and trusted advisor to clients while masterfully negotiating sensitive situations and multifaceted contracts

  • Client-oriented attitude and excellent interpersonal skills

  • Outstanding people management skills, including ability to lead a team and mentor individuals in career growth.

You likely have 10-plus years of increasingly diverse or complex experience, with at least six years of management experience. Your education likely includes a Bachelor’s Degree in business or a technology-related field. A Project Management Institute (PMI) certification is preferred.

About Avanade:

Avanade leads in providing innovative digital services, business solutions and design-led experiences for its clients, delivered through the power of people and the Microsoft ecosystem. Our professionals combine technology, business and industry expertise to build and deploy solutions to realize results for clients and their customers. Avanade has 27,000 digitally connected people across 23 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. We welcome all, and seek talented individuals who can bring their whole self to work, build inclusive teams and encourage diversity inside and outside the organization. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at www.avanade.com.

Avanade® Is An Equal Opportunity Employer. Avanade prohibits discrimination and harassment against any employee or applicant for employment because of race, color, age, religion, sex, national origin, sexual identity or expression, sexual orientation, disability, veteran, military or marital status, genetic information or any other protected status.

Requisition ID - 55962

Avanade is the leading provider of innovative digital and cloud-enabling services, business solutions and design-led experiences, delivered through the power of people and the Microsoft ecosystem. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation and has 30,000 professionals in 24 countries. Visit us at www.avanade.com.

Category: Delivery Management

Avanade® Is An Equal Opportunity Employer. Avanade prohibits discrimination and harassment against any employee or applicant for employment because of race, color, age, religion, sex, national origin, gender identity or expression, sexual orientation, disability, veteran, military or marital status, genetic information or any other protected status.

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Avanade is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation due to a disability for any part of the employment process, please send an e-mail to Avanade at careers@avanade.com or call (206) 239-5610 and let us know the nature of your request and your contact information.

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