Salesforce.com, Inc myTrailhead Solutions Engineer in Boston, Massachusetts
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We are looking for a Sales Engineer that will support the myTrailhead Account Executives, AVP, and the broader Salesforce organization. The SE is responsible for presenting product offerings and architecture in the best light to prospects and customers, to evoke confidence in company’s technology infrastructure, and to remove all technical objections in the sales cycle. To accomplish this, the SE must have a strong desire to leverage their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value.
Act as a go-to technical resource to support the global team of myTrailhead Account Executives
Assist with new customer acquisition and educate existing customer on the latest product offerings as the product evolves
Support global Core SEs on demo environment setup and best practices
Build and advise on demos leveraging all salesforce products, providing an end to end employee learning experience journey (ex. myTrailhead + Marketing Cloud/Pardot + Einstein + Community, etc)
Respond to RFPs and be able to address security architecture and compliance questions
Work with customers, CSMs and sales teams to ensure customer readiness for myTrailhead including provisioning requirements, setup best practices, and pre to post sale transitions (ex. myDomain, namespaces, SSO, etc)
Act as the liaison to the product and engineering team for security reviews and roadmap updates
Experience manipulating Salesforce objects and extending force.com
Experience manipulating core data via rest api
Experience navigating businesses of all sizes in the sales cycle
Startup and Enterprise experience a plus
Salesforce Administration Certification a plus
LMS or experience in the learning space a plus
Partner sales/ community interactions a plus
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