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JPMorgan Chase Operations Performance Transformation Manager - Vice President in Boston, Massachusetts

Job Description

Investment Information Services (IIS) will provide an opportunity for you to work closely with global operating sites, create relationships with the vendor and partner with performance operations to gain insight to client behavior. If you are the adventurous type, this is the role for you.

As a Performance Business Transformation Manager, you will be responsible for expedited onboarding of asset owner and asset manager clients from a legacy internal platform to an external platform. You will work closely with internal stakeholders in client operations, product technology, and product management across global operating sites. Critical to the your success, will be a strong knowledge of performance, attribution and analytics products and their capabilities within the institutional client segment.

Job Responsibilities

  • Assist senior department leadership with project staffing and governance decisions

  • Train others in the use of applications

  • Lead/influence less experienced members of the team in matrix reporting environment

  • Establish and maintain relationships with vendor and internal management/front line staff

  • Partner with performance operations to understand client behavior where required

  • Possess business-level understanding of platform functions (legacy and external)

  • Work independently as well as on a team to verify performance/risk analytics at multiple levels across platforms using available tooling

  • Interpret and write commentary on functional testing results

  • Identify, document, and resolve production issues pre and post migration

  • Provide concise client migration status updates and assist with prioritization

  • Present findings, outcomes, and solutions at stakeholder meetings

Required qualifications, capabilities, and skills

  • Industry experience: 15+ years with institutional clients

  • 5+ years working with market leading performance, attribution and analytics software platforms e.g., FactSet)

  • Deep understanding of systems/software development lifecycle

  • Proficiency with office productivity software

  • Positive attitude with a willingness to work hard and be on a steep learning curve

  • Attention to detail with demonstrated problem-solving ability

Preferred qualifications, capabilities, and skills

  • Industry recognized professional certifications such as CFA, CAIA and CIPM are preferred

  • BA/BS/MBA or equivalent preferably in business/finance or math

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

Base Pay/Salary

New York,NY $114,000.00 - $182,000.00 / year