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MassMutual Procurement Operations - Administrator - Remote New England in Boston, Massachusetts

The Opportunity

As the procurement administrator you will have the opportunity to function as the procurement information technology system expert, providing support, training, and mentoring to fellow team members on the supported applications.

The Procurement Team

Our Vision & Mission:

The MassMutual Procurement vision is to be a trusted partner, who proactively engages with the enterprise to create sustainable supplier value. Where we enable business strategy through leading operational, process, governance, cost and risk management excellence.

Currently the MassMutual Procurement team is going through a transformation to become best in class for contract lifecycle management and Source to Pay processes.

The Impact

Your day to day would include:

  • Train P2P System Support Associate to serve as secondary administrator. This would include tool configuration, data maintenance/management, help desk support, and transactional support

  • Maintain and support the following tools – Icertis (CLM), Ariba

  • New company code setup

  • On demand Supplier Loads

  • Maintain Ariba over-ride files

  • Understand API adaptors and other MassMutual systems like, Archer, Workday and Process Unity

  • Build and support ongoing automation initiatives to help build a deep understanding of the business to guide decisions and actions that support strategy.

  • Actively participating in the implementation of a CLM system is plus (Icertis, Ariba, SAP, Archer, Process Unity)

  • Knowledge of supplier agreements and legal terms and conditions

  • Experience with SSO (Single Sign-On), Multi-factor authentication tools, like OKTA, is a plus

  • Demonstrated success in developing and managing technology and related processes including system maintenance and system support

  • Configure and develop expertise in MassMutual’s Ariba realm through implementation and post-implementation

  • Ensure that all Ariba system configuration (e.g., users, approvals, and filters) are set up in accordance with MassMutual’s procurement policies

  • Support implementation and management of on-going operations for MassMutual’s Procurement technology environment such as iCertis Contract Management

  • Monitor and regularly report on usage of Procure-to-Pay (P2P) tools and implement plans for improving tool usage/value

  • Conduct regularly scheduled maintenance of the Ariba platform and requisite data elements

  • Liaise with the business to assess additions, removals, and changes of business objects (suppliers, users, items, accounts, etc.)

  • Serve as liaison between MassMutual and Procurement technology service providers

  • Assess implications of new software releases, configure accordingly, and support. necessary change management

  • Deliver ad hoc requests, special projects, reporting, and status inquiries.

  • Use security best practices

  • Document technologies and processes

  • Partner with other technical and non-technical teams as needed, i.e., Legal, IT, Cash Operations, Procurement and Finance Departments

The Minimum Qualifications

  • 5+ years of relevant experience in an IT, legal, Procurement, Finance or related function, software operations or CLM (contract lifecycle management) systems administration with procure to pay technologies such as Icertis, Ariba, SAP, Archer, Process Unity, etc.

  • 5+ years of experience maintaining system data, configuration and integrations for SaaS solutions with regular upgrades.

  • Strong project management skills and results oriented

The Ideal Qualifications

  • 6+ years of implementation experience with Ariba and iCertis.

  • 5+ years knowledge of S2P processes

  • Ability to collaborate effectively with IT to accomplish daily tasks and issues

What to Expect as Part of MassMutual and the Team:

  • Regular meetings with teams across Procurement, Legal and Enterprise Technology & Experience (ETX).

  • Focused one-on-one meetings with your manager.

  • Access to mentorship opportunities.

  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups.

  • Access to learning content on Degreed and other informational platforms.

  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits.




MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.