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Validity Product Manager in Boston, Massachusetts

About the Role

Validity is looking for a best-in-class Product Manager with a track record as a leader in creating value for customers in software.

Our Product Managers are a lynchpin of the company, working across teams to ensure our products meet the needs of the customer and the business. You will own the product lifecycle of Validity's DemandTools Elements solution and associated e-commerce flows, from product planning to execution.

Team Dynamic

Product Management at Validity is challenging, high-impact, and rewarding. To be successful here, you must show personal and professional growth, professionalism, and strategic and analytical thinking. Beyond that, you should be a champion for positive impact and be ready to tackle day-to-day problems with humility and humor.

Position Duties and Responsibilities

  • Follow the market; maintain awareness of change in your space and what it means for Validity’s products and the business

  • Understand and make decisions based on integrated cross-departmental considerations

  • Lead discovery efforts, conducting interviews, analyzing data, and gathering insights to define problems and propose solutions

  • Develop and run experiments to validate new concepts

  • Work with key stakeholders to shape the vision of, set the strategy for, and craft your product roadmap

  • Identify and communicate the business impact, ROI, and stakeholder impact of upcoming releases

  • Maintain a prioritized backlog, balancing Engineering capacity, customer needs, and business initiatives

  • Define work-to-be-done, communicating "what and why" for technical and non-technical stakeholders

  • Drive Agile ceremonies, including daily stand-ups, planning, grooming, demos, and retrospectives

  • Work closely with Engineering to deliver solutions in a timely and cost-effective manner

  • Performing validation testing of production releases, bug fixes, and feature requests

  • Support Knowledge, Customer Success, and Product Marketing teams in developing product update content

  • Orchestrate implementations of technical solutions with internal stakeholders, customers, and prospects

  • Define and build KPIs for your product that aligns with (and ladder up to) company goals

  • Conduct demos to internal stakeholders, customers, and prospects

    Required Experience, Skills, and Education

  • Experience using and working with Salesforce CRM

  • 3-5 years of experience defining and building technical products, including data services integrations

  • Strong understanding of how software is built and deployed

  • Experience managing the Agile process for a technical solution

  • Ability to define specific quantitative questions, then access and search datasets to answer it

  • Strong analytical skills, able to break a problem down and work through it

  • Coachable and willing to receive and apply feedback; prepared to be wrong and to learn lessons

  • Ability to balance the voices of the customer, the business, and engineering against available capacity

  • Open to and eager to learn new concepts and practices

  • Proficient in dotted-line influence with your key stakeholders

  • Clear and concise oral and written communication to both technical- and executive-level audiences

  • Demonstrated experience working with executive teams

  • Ability to navigate uncertainty, remain flexible in a fast-paced, dynamic environment

  • An active listener that can get to the root of un-met customer needs

  • Familiarity with API Integrations

  • Great organizational skills

  • Strong proficiency in English

  • Passion and enthusiasm for building amazing products that solve customer problems!

    Preferred Experience, Skills, and Education

  • A systems thinker, able to drive the direction of your product as a standalone solution and as a complement to other parts of the Validity portfolio.

  • Power-user of Excel, including charts and pivot tables

  • Familiar to fluent in at least one SQL-based language

  • Experience with eCommerce, specifically credit card processing and fraud mitigation

  • Experience integrating with Salesforce (directly or via third-party services)

  • Familiarity with technical solutions that process vast data sets

    About Validity

    For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers – using trustworthy data as a key advantage. Validity’s flagship products – Everest ( , DemandTools ( , BriteVerify ( , and GridBuddy Cloud ( – are all highly rated, #1 solutions for sales and marketing professionals.. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth.

    Validity is a truly unique company - massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun.

    Headquartered in Boston, Validity has offices in Tampa, Denver, Indianapolis, London, Paris, Sao Paulo, and Sydney. For more information, visit connect with us on LinkedIn ( , Instagram, ( and Twitter ( .

Validity is proud to be an equal opportunity employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

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