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Commonwealth of MA Human Resources Product Owner - (210003C3) in Boston, Massachusetts

Product Owner - (210003C3) Description Department of Family and Medical Leave Responsibilities: Create and articulate component level 3, 6, 12 and 18 month vision and roadmap in alignment with the user-type level roadmaps maintained by the Experience Owners; updating at quarterly planning, and socializing vision and roadmap with team members and the business Manage the component-level product vision, feature prioritization, backlog, and acceptance criteria Ensure integration plans have been approved by Enterprise Architecture at the component-level prior to working with a Technical Architect to ensure adherence to approved plans throughout implementation Ensure user experience at the component-level is consistent with other components and channels (including self-service support, in-call support, written material, etc.) as agreed upon with relevant Experience Owner Slate work (e.g. locking a sprint or putting new tickets on a Kanban board); ensuring all approved work is surfaced and visualized on the team?s board (approved work includes acceptance criteria and relevant business and technical requirements, and closed tickets have been reviewed to verify fulfillment of acceptance criteria) Responsible for releasing early and often without business disruption, including: Minor component-level releases that do not require coordination with other components Changes that require more coordination with the Experience Owner and other workstreams Distinguishing between these two types of releases and getting the Experience Owner involved accordingly Collaborate with Experience Owners to get approval for user experience research studies prior to commencing Set priorities sprint-by-sprint at planning utilizing the Scrum methodology Document requirements and recommendations for new feature implementations and release notes Use data to monitor product performance and improvement Answer questions from developers and clarifies requirements Plan releases and upgrades Follow progress of work and address production issues during sprints Required Knowledge, Skills & Abilities: Strong interest in the challenges of public-sector service design 7-10+ years of experience with product development road mapping, technology strategies, and design strategies 3-5+ years of experience working in agile scrum environments 7+ years of program and project management leadership Strong technical acumen, both solution and technology-oriented with the ability to understand solution needs and ensure the team works to create increments that deliver value Digital dexterity and proven agile delivery, optimizing technology for efficiency and experience Strong understanding of the application of current technology trends e.g. CI/CD, Cloud Native Architecture, Micro-Services, Machine Learning Proven experience developing and implementing new business processes and solutions within complex / matrix organizations containing large scale enabling technology solutions Strong experience developing and articulating a vision; translating into practical actions, steps and results Proven communication at all levels of the organization Strong personnel management, vendor management and business relationship management experience aligning scope, timelines, budgets, and team efforts towards high impact solutions Proven experience defining business and technology data exchange needs, operational support processes, management metrics, and identifying gaps to ensure quality of operations Strong organizational, multi-tasking and critical thinking skills as well as attention to detail and commitment to quality and accuracy Proven coordination of customer-facing communication related to product development For a complete job description: https://massanf.taleo.net/careersection/ex/jobdetail.ftl?job=210003c3

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