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Verndale Project Manager Lead in Boston, Massachusetts

About the Position

We are looking for an experienced Project Management Lead with a passion for working hand-in-hand with our clients to deliver world-class interactive experiences. Our work includes experience design, digital marketing campaigns, eCommerce and CMS implementations, CRM programs and content development. To succeed in this role, you will need to be a natural leader, an advocate for your team and your clients, have a passion for technology and possess strong project management and communication skills.

Our PM leads operate as both a team lead for project management (30% allocation) and an independent contributor (70% allocation). As a PM Lead, you will work cross-functionally to help establish and refine processes, systems and best practices for project management and then be responsible for the training and mentoring of your team of project managers. You will also work directly with clients and team members on the execution of projects where you will be responsible for resource management, timeline, budget, scope and project delivery.

Primary Responsibilities

  • Solve problems. Recognize the nature of each problem and ensure the right people are involved to help solve it. Be an active contributor to that solution, not just a communication facilitator.

  • Maintain an understanding of Verndale's capabilities and be able to match those capabilities up with client needs. Recognize gaps in capabilities and work with management to devise solutions to fill those gaps.

  • Work with clients and internal teams to ensure that all work is in line with clients' short- and long-term strategic goals.

  • Work closely with your Group Account Director, Technical Director and BA Lead to manage delivery and client relationships for your assigned client portfolio.

  • Assist with the scoping, estimating, pricing, proposal and SOW generation for new opportunities.

  • Manage and mentor your assigned team of Project Managers.

  • Oversee the ongoing work, budgets, schedules and resource utilization for your entire team and distribute work to your project managers.

  • Act as the primary project manager where required to ensure successful project delivery.

  • Define and enhance project and business processes, ensure teams are following appropriate processes. Know why process is important but don't be afraid to deviate from it when the situation warrants it. Draw on your agency background and creativity to suggest and implement process enhancements.

  • Facilitate communication and alignment between Verndale's team, client teams, and third parties as needed. Break down barriers that impede progress.

  • Create, manage, and communicate project/initiative schedules to all involved parties and stakeholders.

  • Keep up to date on a broad spectrum of technologies, recognizing when new technologies or updates offer new opportunities for clients.


  • 5+ years of experience managing teams that build websites, web applications, or mobile apps in an agency environment.

  • Experience managing a team using an agile development process. Scrum Master certification preferred.

  • Previous experience with direct reports preferred.

  • Deep knowledge of Project Management tools, techniques, and processes and when each is best applied.

  • Know a bit of everything that goes into web projects, from strategy and digital marketing considerations to prototyping and visual design, front and back-end development, and hosting and networking.

  • Excellent written and verbal communication skills.

  • Excellent customer service skills.

  • Ability to interact seamlessly with both technical (IT) and marketing groups in client organizations.

Ten great reasons to work for Verndale

  • Rapid growth company of 20 years maintaining start-up company feel

  • Laser focus on cutting-edge technology and killer service offerings to clients

  • Internal promotions that are frequent and do not take years to achieve

  • Collaborative, open, work environment and no formal dress code

  • Exchange program with our Boston, Quito, and LA offices

  • Company that values collaboration and communication

  • Top of the line benefits including health, dental, vision, 401K, LTD, STD, Life Insurance, EAP program, HRA account and more

  • Management and employee trainings offered regularly

  • Flexible schedule options to support work/life integration

  • Ten company paid holidays, 5 paid sick days and 3 weeks paid vacation at date of hire

About Verndale

Verndale is a customer experience agency, purpose-built to help marketing and technology leaders connect the dots of the consumer journey. From our offices in Boston, Los Angeles and Quito, we design and build digital experiences, and enable marketing technologies that bring brands and their customers closer together.

We know that in order to do great work, you have to make work great. Verndale is committed to always being a company that celebrates diversity, equality and inclusion. We strive to recruit and retain people who are committed to creating the climate of respect that is essential for individual and company success.

Verndale?s services are built around a core methodology that encompasses Growth Strategy, Experience Design, Technology Enablement, and Experience Optimization.

Learn more at

Compensation & BenefitsVerndale is proud of the fun, diverse, and respectful company environment we enjoy on a daily basis. Competitive compensation and comprehensive coverage for medical, dental, life, disability and a 401(k) savings plan with company match are offered to all full-time employees. Ample company paid holidays and personal time off make having a work-life balance possible. For some roles working from home on an as-needed basis is a definite possibility; we believe in hiring the best and keeping our own happy and motivated.

Verndale is an Equal Opportunity Employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.