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Kronos Project Manager in Boston, Massachusetts

Project Manager

Location:

Atlanta - Georgia - USA, Austin - Texas - USA, Bakersfield - California - USA, Boston - Massachusetts - USA, Boulder - Colorado - USA, Chicago - Illinois - USA, Dallas - Texas - USA, Denver - Colorado - USA, Eugene - Oregon - USA, Houston - Texas - USA, Indianapolis - Indiana - USA, Los Angeles - California - USA, Lowell - Massachusetts - USA, Orlando - Florida - USA, Portland - Oregon - USA, San Diego - California - USA, Seattle - Washington - USA

Function:

Professional Services and Consulting

Ref #:

2019003471

Description

An opportunity to join us as a Project Manager to enable us to successfully deliver workforce management solutions in the cloud. Our customers include enterprises large and small across diverse industries. Superior customer service skills alongside experience working with client/server and/or Web Based technologies will ensure success in this role. This role is with the Public Sector Small/Mid-Size Business Team and will focus on delivering solutions for City/County Government, K-12 Schools, and Higher Education customers.

Responsibilities:

• Facilitate customer project kickoff calls, team introductions, define project cadence and develop ongoing customer communication plans

• Facilitate project discovery sessions with all client business representatives and Kronos project team members

• Determine and document customer success criteria

• Prepare assigned project resources with necessary project-related information, ensuring proper understanding of project requirements, roles & responsibilities, work processes, and success criteria

• Assist Practice Manager by accurately forecasting each month’s go-lives

• Manage the project plan, issues list, and other supporting documents throughout the project in an effort to maintain client expectations and project milestone success

• Manage project scope to meet success criteria while maximizing value brought to customers and revenue generated for Kronos

• Manage the financials of the project, invoicing of delivered services, and resolution of any financial disputes

• Lead assigned projects to a successful completion within appropriate time frame, ensuring industry leading Customer Satisfaction scores

Qualifications

• 5+ plus years of project management work experience in a customer-facing enterprise software implementation/technical environment required

• Experience managing high volume and highly complex customer facing software implementation projects

• Strong leadership, oral and written communication skills with ability to work as part of a project team as well as mentor others

• Broad knowledge of HRMS, Payroll, Time & Labor management a plus

• Experience in a SaaS environment a plus

• Bachelor’s Degree preferred and PMP Certification a plus

• Ability and willingness to travel up to 25% as needed

Corporate overview

You’re empowered when you’re a Kronite.

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance – to live inspired. In fact, it’s expected! You’ll soon learn that we take work and fun seriously. No matter what position you hold at Kronos, you’re a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond. Want to learn more about our culture? Follow us on Twitter @work4kronos. #MyWorkInspired

Kronos is a global provider of workforce management and human capital management cloud solutions. Kronos’ industry-specific workforce applications are purpose built for businesses, healthcare providers, educational institutions and government agencies of all sizes. Tens of thousands of organizations – including half of the Fortune 1000® - and more than 40 million people in over 100 countries use Kronos every day.

EEO Statement

Kronos is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

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