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Oracle SaaS Decision Support Program Manager in Boston, Massachusetts

Job Description

Manage the development and implementation process of a specific company product.

Manage the development and implementation process of a specific company product involving departmental or cross-functional teams focused on the delivery of new or existing products. Plan and direct schedules and monitor budget/spending. Monitor the project from initiation through delivery. Organize the interdepartmental activities ensuring completion of the project/product on schedule and within budget constraints. Assign and monitor work of systems analysis and program staff, providing technical support and direction.

Provide leadership and expertise in the development of new products/services/processes, frequently operating at the leading edge of technology. Recommends and justifies major changes to existing products/services/processes. BS or MS degree or equivalent experience relevant to functional area. Ten or more years of project management, product design or related experience needed.

If you are a Colorado resident, Please Contact us or Email us at to receive compensation and benefits information for this role. Please include this Job ID: 169945 in the subject line of the email.


Our Team

The SaaS Engineering, SaaS Decision Support team is responsible for managing, forecasting and optimizing Oracle’s Cloud SaaS footprint on OCI (Oracle Cloud Infrastructure) and advising SaaS Engineering Leadership to optimize investments and costs. We are building a SaaS Cloud Data Framework to automate SaaS Demand/Capacity Forecasting and Margin Reporting, SaaS Service Performance and Monitoring, and Data Science enhanced business insights/operational triggers to manage SaaS Operational Services and budgets. We are at the beginning of this project, so now is the time to join us and make a difference in how Oracle manages resources to support our SaaS customers!

We are looking for an experienced SaaS Decision Support Program Manager/AGILE Scrum Master to:

  • Own our Project Planning and Timeline:

  • Lead daily scrum, sprint planning, sprint demo, and retrospective meetings to plan and deliver an Oracle Analytics Cloud (OAC) reporting solution, based on an Autonomous Data Warehouse and other Oracle services (Data Science, Data Catalog, Data Integration)

  • Lead delivery of our Project:

  • Remove impediments and guide the team to continuously make progress by facilitating discussion, decision making, and conflict resolution

  • Lead grooming and maintaining backlog, ensuring that backlog is properly prioritized and work items are documented

  • Assist in improving the Scrum Maturity of the team and organization, and coaching the team to higher levels of maturity

  • Lead cross functional requirements-gathering, design/solutioning, planning, testing, cutover and Go-Live enablement sessions

  • Engage our Users:

  • Lead User community engagement and support processes, create quality training materials across various platforms (Confluence, PowerPoint, Video, etc.)

  • Become a trusted advisor:

  • Become a functional expert with our reports and dashboards, with deep understanding of the of SaaS Operations business

  • Build your expertise by creating and maintaining OAC Data Visualizations and Dashboards for SaaS Leadership

Preferred Skills/Experience includes:

  • 7+ years project/program management or TPM experience

  • Experience with Scrum, Lean, and other agile practices and methodologies in large organizations

  • Experience in a Scrum Master role, preferably with Data Warehouse and Business Intelligence Reporting projects in a SaaS software environment.

  • Excellent communication, mentoring, conflict resolution, and coaching skills

  • Strong ability to multi-task, quickly shift priorities in a fast-paced working environment with a can-do attitude

  • Applicable knowledge and experience with JIRA, Confluence, Microsoft Office

  • Bonus if you also have experience with data analysis using Oracle Analytics Cloud (OAC) or OBIEE, or familiarity with other Oracle products and services e.g. Oracle Autonomous Data Warehouse (ADW) or Oracle DB, Oracle Data Integration Service, Oracle Data Science Service, Oracle Data Catalog etc.

  • Scrum Master Training or Professional certification preferred

  • Bachelors or Master’s degree in Computer Science, Software Engineering, Business, or related field.

About Us

Diversity and Inclusion:

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.


Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer