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IBM Salesforce Commerce Cloud Technical Architect in Boston, Massachusetts


We are Bluewolf, an IBM company. Our Salesforce expertise is unmatched for leading innovations that matter most to businesses across the world. We are at the forefront of new and exponential technologies – including Augmented Intelligence, Blockchain, the Internet of Things, virtual and augmented reality. We help clients design the future-state of their business using Salesforce, and then we make it real.

We promote a company culture that thrives on collaboration, encourages creativity and empowers our employees to drive change. We’re experiencing tremendous growth and are looking to add a strong Salesforce Commerce Cloud Technical Architect to join our creative team.

Your Role and Responsibilities

We are seeking a Salesforce Commerce Cloud Technical Architect who is responsible for interpreting client requirements, business processes, and use cases to produce quality technical designs in the implementation, enhancement and support of eCommerce projects.


  • Provide guidance and oversight to development teams to ensure that both the process is followed and the solution that is delivered is consistent with Bluewolf development policies and standards.

  • Work closely with clients to understand their business and their existing technologies, and using your knowledge of Salesforce Commerce Cloud, web applications and integration techniques, design a complete solution for the integration, extension or enhancement of the Salesforce Commerce Cloud platform.

  • Document technical specifications and diagrams that will be used as the reference to the development team for building the eCommerce solution as well as transition to our support team prior to site launch. The technical specifications will be updated throughout the development cycle as things change with client approvals.

  • Be the subject matter expert on Salesforce Commerce Cloud and share knowledge with the team and help mentor newer developers. You are required to stay ahead of the new trends that are relevant to the eCommerce space as well as improving our internal development life cycle processes.

  • Participate in the sales process, communicating with prospective clients about our processes, potential architectures for their solutions, and estimating level of effort with our Sales and Business Development Teams.

  • Work with a Solution Architect and Business Analysts to turn client requirements into use cases and tasks with technical specifications. You will work with the Team Lead to assign those tasks to the development team, run sprint planning meetings, and participate in the project scrum meetings.

Required Technical and Professional Expertise

  • 6-8 years of experience in technical roles and/or consulting

  • At least 3 years of hands-on experience building technical solutions for and integrations with Commerce Cloud

  • 3+ years of experience in a client facing (external or internal) role

  • 3+ years of experience leading project teams, experience working with offshore teams a plus

  • Experience with front-end development, Pipelines, JS Controllers, Demandware Script, ISML templates, web services, script debugging, troubleshooting, and performance management

  • Certifications in Salesforce Commerce Cloud Developer and Architect

  • Understanding of agile and waterfall development practices

  • Understanding of commerce ecosystem, data models, and common integrations

  • Ability to lead and facilitate workshops, technical requirements gathering, and design sessions

  • Ability to work independently and as part of a project team

  • Excellent oral and written communication skills

Preferred Technical and Professional Expertise


About Business Unit

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.