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State of Massachusetts Screening & Evaluation Coordinator in Boston, Massachusetts

ASL VLOG: https://youtu.be/u38opuKl3ms The Massachusetts Commission for the Deaf and Hard of Hearing (MCDHH) is seeking a highly organized and mission-driven individual to fill the role of Screening and Evaluation Coordinator. Reporting to the Interpreter Services Supervisor the selected candidate will coordinate the statewide Quality Assurance Programs including oversite of MCDHH’s Screening for Deaf, Non-Deaf, Legal Screenings. The Screening and Evaluation Coordinator will be responsible for overseeing the operation of the Screening Programs, scheduling and providing trainings for prospective evaluators for all interpreter quality assurance programs, scoring screening results, and communicating with candidates. In this role the coordinator will also be maintaining and developing new portions of the Screening Program when identified and as necessary. _Duties and Responsibilities (these duties are a general summary and not all inclusive)_: * Provide Quality Assurance Services upon request assessing the skills, knowledge, and abilities of interpreters on contract with MCDHH based on community complaints. * Participate and monitor interpreters when proposed improvements are identified. * Review and evaluate quality assurance applications. * Develop procedures for maintaining confidentiality for all materials related to MCDHH quality assurance assessment. * Coordinate approval of evaluators with supervisor and MCDHH Procurement & Contracting Manager. * Maintain database of Screening applicants and results of assessments/interviews and share as needed. * Communicate with Screening applicants as needed. * Identify and schedule appropriate screening evaluation team in conjunction with the department’s Office Support Specialist. * Prepare screening rooms, including but not limited to configuration of equipment and furniture in the absence of the Office Support Specialist. * Prepare evaluators, candidates, and evaluators in training on the equipment needed and software requirements and knowledge needed to conduct remote screening sessions. * Compile screening results, performing data entry and other related activities when necessary. * Communicate results to screening candidates when necessary. * Coordinate and schedule Interview/Rater teams for screenings. * Reserve space and arrange video equipment for screening assessments. * Develop and implement a method or means for assessing evaluator trainee performance. * Ensure that the necessary supports for conducting quality sign language proficiency services are available, including refresher trainings for evaluators, documentation of trainings, record keeping and filing of evaluations. * Schedule evaluator training sessions for Interview and for performance components of screenings. * Recruit and schedule all participants, including but not limited to screening evaluator trainees and mock candidates, both remote and onsite assessments. * Prepare all materials needed for training sessions. * Perform quality assurance activities to monitor evaluators periodically. * Compile trainee assessments performing data entry and other related activities. * Conduct evaluator training sessions, review training assessments and revise trainings, as necessary. _Preferred Qualifications_: * Ability to exercise discretion in handling confidential information. * Ability to coordinate the efforts of others in accomplishing assigned work objectives. * Certified by the National Registry of Interpreters for the Deaf (RID) and/or equivalent work experience. * Documented experience within the interpreter profession for least ten years of interpreting and/or equivalent experience. * At least 5 years of experience as an Evaluator or rater in ASL or interpreter assessment and/or equivalent experience. * Experience managing projects of similar size and scope. * Technological skills in working with various computer programs and software applications including but not limited to Advanced Excel and MS office skills. * Proven ability to work independently and accept direction. * Existing in-depth knowledge of MCDHH, the Department for Interpreter & CART Services, and MCDHH’s multiple Interpreter Screenings strongly preferred. _Preferred Qualifications_: • Knowledge of the works of and running the current MCDHH Screenings and all Massachusetts stakeholders. • Knowledge of Commonwealth agency structure and policies • Knowledge of MCDHH policies and procedures including design and implementation of quality assurance programs. _To Apply_: Please upload both Resume and Cover Letter for this position when applying. First consideration will be given to those applicants that apply within the first 14 days. _About the Massachusetts Commission for the Deaf and Hard of Hearing_: The Massachusetts Commission for the Deaf and Hard of Hearing (MCDHH) is the principal agency in the Commonwealth on behalf of people of all ages who are deaf and hard of hearing. Our Vision is a Commonwealth where universal access is the standard for ensuring that Deaf and hard of hearing people fully participate in all areas of life. The Mission of MCDHH is to provide accessible communication, education and advocacy to consumers and private and public entities so that programs, services, and opportunities throughout Massachusetts are fully accessible to persons who are Deaf and hard of hearing. For more information about our agency and programs visit:https://www.mass.gov/orgs/massachusetts-commission-for-the-deaf-and-hard-of-hearing _Total Compensation_: As an employee of the Commonwealth of Massachusetts you are offered a great career opportunity influencing a wide-spectrum of services to the diverse populations we serve - but it is more than a paycheck. The State's total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including: * 75% state paid medical insurance premium * Reasonable Dental and Vision Plans * Flexible Spending Account and Dependent Care Assistance programs * Low cost basic and optional life insurance * Retirement Savings: State Employees' Pension and a Deferred Compensation 457(b) plan * 12 paid holidays per year and competitive Sick, Vacation and Personal Time * Tuition Benefit for employee and spouse at state colleges and universities * Long-Term Disability and Extended Illness program participation options * Incentive-based Wellness Programs * Pre-tax Transit and Parking Programs * Professional Development and Continuing Education opportunities * Qualified Employer for Public Service Student Loan Forgiveness Program _Pre-Offer Process_: A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori. Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Education and license/certification information provided the selected candidate(s) is subject to the Massachusetts Public Records law and may be published on the Commonwealth's website. For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1 (800) 510-4122 and select option #2. Applicants should submit a cover letter and resume for the Screening & Evaluation Coordinator requisition. First consideration will be given to those applicants that apply within the first 14 days. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) two years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below. Substitutions: I. A Bachelor's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.* II. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.* Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. *An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. Job: Administrative Services* *Organization: Commission for the Deaf and Hard Of Hearing *Title: *Screening & Evaluation Coordinator Location: Massachusetts-Boston-600 Washington Street Requisition ID: 210005DR

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