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VMware SD-WAN Federal Professional Service Project Manager - Opportunity for Working Remotely in Boston, Massachusetts

As an SD-WAN Professional Services Project Manager, you will work with VMware clients to provide post-sales leadership in the implementation of VMware SD-WAN by VeloCloud products and services. You will be responsible for the delivery of standard methodology, commercially beneficial, VMware solutions in detailed Statements of Work (SOW’s). You will be considered a leader of the PSO Project Management Office (PMO) and as such, you will have the opportunity to deliver services projects with some of the largest and most complex organizations across EMEA. Projects may involve SD-WAN network design, deployment, On-Prem and OTT models, health check, consulting and residency services.

Your success will be predicated on a growth and ‘value-add’ mindset. Not only will you be responsible for leading the scope, schedule and budget of multiple assigned projects, you will need to be keenly aware of and pursue opportunities to grow the business profitably. Key management metrics are project success and profitability.

A key success criteria in running a successful Professional Services project is to ensure all work outlined in the project statement of work is completed on time and meets client expectations. You will be adept in identification of any variation from scope and assist the client, and our engineering consultants, to implement the change in scope. This will require you to exercise good business insight and strategic account oversight to successfully to renegotiate the scope change, preserve project margins and convert scope changes as key new revenue opportunities.

You will strive for excellence in project delivery but avoid over-servicing clients as this will incorrectly set client expectations and as a result could erode long term organizational profitability. To be successful your negotiation skills and ability to manage expectations of customer, stakeholder and team will be critical.

In addition to being professional and commercially savvy, you will also be knowledgeable of current industry practices, have a demonstrable technical literacy and have the ability to translate technical solutions into clear deliverable strategies and executable work products.

* This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil, and therefore any offer will be contingent upon verification of both of these requirements.


  • Deliver innovative solutions to customer requirements using VMware SD-WAN by VeloCloud products.

  • Collaborate with the VMware account and professional services sales teams to ensure that all clients are being serviced in a consistent and strategic manner.

  • Bring to bear standard reusable VMware “productized” consulting service offerings, in order to provide clients with comprehensive solutions that deliver value for money.

  • Support the architecture delivery process to understand customer business and technical objectives and product requirements, in order to develop effective solutions.

  • Develop a meaningful knowledge of the entire VMware product line and also maintain an understanding in VMware service offerings and value propositions.

  • Responsible for the scheduling and project management of assigned client engagements, to ensure on time, and on budget delivery, in accordance to contracted goals, dedications, and overall account strategy.

  • Be a ‘change advocate’ for customer, understand the change management required and shepherd the customer to embrace and advocate

  • Actively participates in practice development and supplies to PMO in the form of process/procedure enhancements.

  • Identifies additional sales opportunities within existing engagements and customer base.

  • Participates in negotiating, coordinating and complex decision-making processes to overcome project issues.

  • Drives project activities and internal/external teams towards successful conclusion of the client engagement.

  • Lead engagements to project/practice P&L objectives (ie: gross margin, chargeability, etc).

Education and Experience Requirements

  • 8+ years of experience in the IT or Telco industry with recent and relevant experience in project management or a similar IT delivery management role.

  • 5+ years of experience working as a Project Manager in the IT Industry and possess relevant Project Management Certifications (i.e. Diploma in Project Management, RegPM CPPM or PMI PMP).

  • Proficiency managing commercial controls of a project, defending margin and managing quality

  • Strong influencing and negotiation skills from Engineering teams to Executive levels.

  • Ability to manage multiple projects simultaneously as required.

  • Strong communication (verbal and written) and social skills.

  • Can collaborate and innovate with other peers and partners effectively.

  • Strong personality in order deal with difficult and/or demanding clients.

  • Can run complex resourcing within a matrix environment.

  • Ability to travel 25%

  • Active Security Clearance is preferred.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

For positions located in Colorado: This position has a base salary starting at $116000. Bonus, commission, and/or equity may be eligible for this position. Additional benefits for this position can be found at . *Note: Disclosure of Colorado pay and benefits required per sb19-085.

Category : Business Strategy and Operations

Subcategory: Project Management

Experience: Manager and Professional

Full Time/ Part Time: Full Time

Posted Date: 2021-06-05

VMware’s Professional Services team is obsessed with helping organizations achieve their goals with the power of VMware technology. As partners throughout their digital transformation, we work with customers to build the IT capabilities, competencies, and culture they need to improve employee and customer experiences, accelerate innovation, and confidently move into the future. Join our team, and you’ll work alongside a diverse group of people who are passionate about sharing their broad expertise and empowering you to do your best work. Our technology is changing the way the world’s biggest brands do business. Where will your impact be made?

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.