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Microsoft Corporation Security Service Line Solution Manager in Boston, Massachusetts

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.

The Industry Solutions organization helps Microsoft customers around the world get the best outcomes from their investments in the latest Microsoft cloud technologies. We focus on empowering customers on their digital journey, from envisioning new possibilities to delivering solutions that result in targeted business outcomes and a great customer experience.

The Security Service Line Solution Manager within the Cross-Industry Solution Organization is responsible for designing and developing key cross industry solutions to support the Security Service line business in collaboration with Solution Portfolio Managers and the Chief Technology Officer (CTO) organization. We are looking for a security thought-leader, who will demonstrate security technical leadership, as well as Sales and Marketing acumen, and who is able to apply this knowledge to develop Cybersecurity and Identity solutions that meet our customers needs.

We are hiring multiple positions for the team.


In this role, you will:

  • Lead the design and development of approved Security Service Line Cybersecurity & Identity Solutions, working with the team’s Portfolio Managers to ensure the solution’s scope aligns with the business vision.

  • Collaborate closely with the Office of the Security Service Line CTO to program manage the development of the identified Solutions. You will accomplish this by assembling virtual team consisting of field Subject Matter Experts (SMEs).

  • Collaborate with other Domain & Service Line Portfolio Managers, Solution Managers, Solution Architecture Office (SAO) and Chief Technology Officer (CTO) teams to ensure Solutions are developed to maximize integration opportunities with other Domains and Service Lines, as appropriate.

  • Collaborate with Sellers, Pursuit Leads and Account Delivery Executives to ensure contracting and sales content are developed that appropriate meets customers needs.

  • Apply Cybersecurity and Identity principles into all relevant offerings, solutions, and go-to-market approaches to support our customer’s digital transformation.

  • Lead the development and delivery of internal evangelism content to drive awareness of our solutions to internal stakeholders (Sellers, Pursuit Leads, Account Delivery Executives, etc.), as appropriate.

  • Collaborate with the Security Service Line CTO to harvest field IP for reuse within Solutions.

  • Deliver executive-style customer briefings and provide occasional remote pre-sales support.

  • Participate in internal and external industry events.



  • Trustworthy storyteller - Engage in an open conversation with the field (or customer if required), to understand their customer’s business processes, their industry, and able to translate customer’s pain points/worries in your conversations to Microsoft’s Security Service Line Strategy and offerings.

  • Operations - Understand Lead to Order (L2O) and Order to Cash (OTC) Processes; proven ability to develop assets that support these processes (Statement of work, Project Plan, Customer Pitch, etc.)

  • Customer empathy - Ability to apply broad and deep knowledge of customer needs, to provide input on Solution strategies related to the Security Service Line programs and solutions.

  • Collaboration and communication - Proven track record of driving decisions collaboratively, resolving conflicts, and ensuring follow-through with verbal and written communication. Strong presentation skills with a high degree of comfort with both large and small audiences and various levels of management (Senior Executives, IT management, Security Operations).

  • Program Management - Excellent skills in planning, coordination, cross-group collaboration, resource orchestration, communications, analytical capabilities, and attention to detail required. Orchestrates plan completion across disciplines and stakeholders, and negotiates trade-offs as needed.

  • Security Experience - At least 5 years of experience with competitive cloud security technologies, cloud security platforms, or any of the following:

  • Cloud workload protection concepts and technologies

  • Cloud Application Security Broker concepts and technologies

  • Threat protection concepts and technologies

  • Security Information and Event Management (SIEM)

  • Security Orchestration, Automation, and Response (SOAR)

  • Cloud Security Analytics

  • Security Operations

  • Identity and Access Management

  • Education - Bachelors in Computer Science, Information Technology, Engineering, or related field preferred; or demonstrated experience in the Cyber Security field. Certification in one or more of the following technologies preferred: Microsoft Azure Security Technologies, Microsoft M365 Security Technologies, Cloud Security, CISSP, GIAC, Incident Response.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form ( .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.