Massachusetts Information Technology Jobs

Search for Jobs in Information Technology
MassHire JobQuest Logo

Job Information

DXC Technology Senior Associate Field Technician in Boston, Massachusetts

Job Description:

Essential Job Functions

  • Provides technical installation support to field technicians. Responds to, reviews and approves operational quality of system equipment.

  • Conducts site surveys of customer sites and plans and designs systems installations.

  • Resolves customer application questions or problems regarding system configurations/setup, product functionality and/or bugs enhancements.

  • Communicates project status, deliverables, priorities and contingencies.

  • Acts as liaison between project team members, customers and installation team to ensure project is implemented seamlessly.

  • Troubleshoots, diagnoses and applies logical solutions to installation problems.

Basic Qualifications

  • Bachelor's degree or equivalent combination of education and experience

  • Bachelor's degree in computer science, engineering or related field preferred

  • Three or more years of field or engineering experience

  • Experience working with customer technology and support requirements

  • Experience working with computer systems

  • Experience working with the company's hardware, software and equipment products

  • Experience working with various computer applications and ability to apply to situation

Other Qualifications

  • Good interpersonal skills to communicate and work with customers and team members

  • Analytical and problem solving skills

  • Organizational and time management skills

  • Good computer skills

  • Ability to resolve hardware/software problems

Work Environment

  • Office environment

DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities