Humana Senior Data Product Owner (Remote US) in Boston, Massachusetts
The Senior Data Product Owner will work within the EOE Business Intelligence team. EOE Business Intelligence is an Enterprise Shared Services team focused on data, reporting and data science supporting Humana's Service Operations. The team is focused on converting data to actionable insights for our business partners who can utilize the same, to reduce administrative cost and improve the customer's experience.
The Senior Data Product Owner delivers new data solutions to meet business needs within a specified scope, while aligned to enterprise objectives. The Senior Data Product Owner coordinates with business areas, IT and other product owners on the agile release trains to ensure all aspects of data needs meet requirements, scope and vision. In this role, you will work closely with the Product Manager as epics and features are created to develop the product backlog and the roadmap.
The Senior Data Product Owner will work as a liaison and manage data products between IT and the various retail groups.
The ideal candidate will:
Translate the business needs to technical requirements
Consults in feature and epic development
Defines user stories and acceptance criteria
Oversee all aspects of projects including conception, documentation, budgeting and reporting
Work directly with engineering team to refine and prioritize stories for development
Be the key communicator of product decisions and business objectives to the product team
Accept tories through post-production validation
Model and encourage Agile behaviors within the team
Identify opportunities for process improvements
Have experience in performing in-depth data analysis to derive insights that drives business outcomes and decisions.
Exhibit strong written and verbal communication skills
Be an innovative thinker with an innate curiosity around data
Be self-motivated and possess the ability to manage multiple priorities and meet deadlines
Bachelor's Degree in Computer Science, Information Technology, Health Information Systems or a related technical field OR 5+ years of experience as a Product Owner
Knowledge of Systems Development Life Cycle, Waterfall, and Agile Development Methodologies
Strong written and verbal communication skills
Comprehensive knowledge of Microsoft Office Programs Word, PowerPoint, Excel, Access and Visio
2 or more years of project leadership experience
Ability to communicate effectively and deliver presentations to senior leaders
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Advanced Degree in a quantitative discipline, such as Mathematics, Economics, Finance, Statistics, Computer Science, Engineering or related field
SAFe Agile PMPO certification
Working knowledge of ADO and Jira Align a plus
Previous experience with call centers
Knowledge of the healthcare insurance industry
Six sigma certification
Previous experience with Genesys or other consumer experience equivalent platforms a plus
Azure certifications a plus
Experience producing metrics, measurements and trend reports
Experience in problem analysis and process
Knowledge of Snowflake or other cloud platforms a plus
Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.
Work at Home Guidance
To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
Satellite, cellular and microwave connection can be used only if approved by leadership
Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
At Humana, we know your well-being is important to you, and it's important to us too. That's why we're committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. Just to name a few:
Generous PTO package
Health benefits effective day 1
Annual Incentive Plan
401K - Immediate company match
Paid Volunteer Time Off
Student Loan Refinancing
If you share our passion for helping people, we likely have the right place for you at Humana.
Social Security Task:
Alert: Humana values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website.
Scheduled Weekly Hours
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.
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