Massachusetts Information Technology Jobs

Search for Jobs in Information Technology
MassHire JobQuest Logo

Job Information

Intel Senior Director of Process Management and Transformation in Boston, Massachusetts

Job Description

The IDM 2.0 Acceleration Office (IAO) is responsible for creating the internal foundry model within Intel that will power the next phase of our IDM 2.0 strategy. This means creating and implementing consistent processes, policies, systems and guardrails between our business unit, engineering design, and manufacturing teams. This will allow us to identify and address structural inefficiencies that exist in our current model by driving accountability back to decision makers in real time. IAO will also put Intel's product groups on a similar footing as Intel Foundry Services customers and vice versa.

We are seeking a Senior Director of Process Management and Transformation to join IAO, reporting directly to the Corporate Vice-President and General Manager of Corporate Planning Capabilities. The Sr. Director will lead a centralized small team with business process expertise that train, coach, audit and provide support for larger corporate transformation initiatives. This leadership role will be a key partner to IT and our System Integrator team for the implementation of our new ERP System. Strong cross organizational partnerships will be required with IT, Supply Chain, Finance, and Manufacturing to solve complex business problems by bringing process, policy, data, and systems together. They will be responsible for the people and organizational aspects of business processes and their transformation, along with driving the use of industry standard business process management (BPM) technology with the objective to create a process-managed organization that delivers improved business outcomes.

The Sr. Director in conjunction with our Program Management Office (PMO) will be instrumental in the successful deployment and adoption of new capabilities by supporting the standardization and training of UAT and Change Management best practices and assisting in the development of specific UAT and Change Management plans and in the execution of those plans. The ideal candidate must have demonstrated experience challenging the status quo of traditional and siloed approaches to process and solution architecture to deliver both enhanced functionality and improved business outcomes. IAO is a highly matrixed and highly collaborative team that provides a unique opportunity to be part of driving change across the full scope of Intel's business. If you're looking for a role that gives you the opportunity for influence and to shape Intel's future, and you're willing to embrace the pace and ambiguity that comes with this challenge, then we encourage you to apply.

Job description

  • Be a key partner to IT and our System Integrator team that will perform the implementation of Intel's new Enterprise Resource Planning System (ERP).

  • Lead and drive business process transformation at the enterprise level in close collaboration with stakeholder organizations, IT, Supply Chain, Finance and Manufacturing driving the vision of more transparent and agile business operations.

  • Accountable for developing and managing the end-to-end business process migration strategy, tactics, project plan and timeline in conjunction with the PMO to achieve the programs goals.

  • Implement Business Process Management (BPM) best practices and establish a central BP repository with a robust change control process to maintain the integrity of the operational business processes.

  • Be the bridge between CPC, IT, and stakeholders, communicating and, translating between different perspectives and views about business process using terminology to match the audience.

  • Drive coordination across organizations and process owners by defining conceptual and logical levels of detail in the business process models.

  • Design business process flows and other related models to capture business operations change requirements aligned to IAO vision, modeling both the current and the future state, using industry standard business process modeling tool(s).

  • Work with stakeholders and process owners to understand functional requirements and interact with other cross-functional teams to architect, design, develop, and test migration requirements.

  • Define the business cases needed with the program teams and process owners, defining the business outcomes, including the current baseline and the future target metrics including but not limited to leading and lagging indicators, and linking these to strategic key performance indicators (KPIs) and Intel/IAO Objectives and Key Results (OKRs).

  • Determine and document the impact of process changes for the process owner.

  • Work with key stakeholders as required to optimize the solution and provide input into new business process capability requirements driving an improved implementation experience and high adoption rate.

  • Drive overall business process governance and owns the coordination of with the chair role for the Global Process Owners (GPO). GPOs are matrixed and accountable for creating, sustaining, and improving their respective process(es) and responsible for the outcomes of the process(es).0

  • Hold team accountable for their commitments, removing roadblocks to enable forward progress, leveraging organizational resources efficiently, mentoring, and developing team members.


  • Extensive experience leading enterprise level business process transformation initiatives with the proven ability to assess situations, align and understand company goals and adept at translating strategy into execution.

  • Demonstrated end-to-end enterprise level business process management implementation alongside of enabling systems implementation.

  • Ability to maintain a consistent and balanced presence with stakeholders to understand and proactively mitigate risks and issues.

  • Highly skilled with influencing, collaborating, and driving large, complex transformations across highly matrixed organizations.

  • Ability to drive common vision, practices, and capabilities across organizations and teams.

  • Problem solving expertise and analytical skills with complimentary written and verbal communication skills.

  • Proficient with synthesizing complex information and reporting status to executive leadership in a concise and consistent way.

  • Proven ability to lead and develop high performing organizations in a dynamic environment.

Inside this Business Group

Intel's Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel based technology solutions. SMG works across business units to amplify the customer voice and deliver solutions that accelerate their business. We work across numerous industries, including retail, enterprise and government, cloud services and healthcare as examples. The operations team focuses on forecasting, driving alignment with factory production and delivering efficiency tools and our marketing capability drives demand and localized marketing in locations around the globe. Our sales force navigates a complex partner and customer ecosystem while shaping product roadmaps, driving value for our customers, and collaborating to harness emerging technology trends to deliver comprehensive solutions.

Other Locations

US,OR,Hillsboro;US,AZ,Phoenix;US,CA,Santa Clara

Covid Statement

Intel strongly encourages employees to be vaccinated against COVID-19. Intel aligns to federal, state, and local laws and as a contractor to the U.S. Government is subject to government mandates that may be issued. Intel policies for COVID-19 including guidance about testing and vaccination are subject to change over time.

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.


We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here:

Annual Salary Range for jobs which could be performed in US, California: $188,530.00-$329,690.00

*Salary range dependent on a number of factors including location and experience

Working Model

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. In certain circumstances the work model may change to accommodate business needs.

Position of Trust

This role is a Position of Trust. Should you accept this position, you must consent to and pass an extended Background Investigation, which includes (subject to country law), extended education, SEC sanctions, and additional criminal and civil checks. For internals, this investigation may or may not be completed prior to starting the position. For additional questions, please contact your Recruiter.