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Lumen Senior Lead Product Manager - Data Services in Boston, Massachusetts

About Lumen

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

The Core Network Sr Lead Product Manager is an overall owner for a set of service offerings that solve Adaptive Networking requirements for Enterprise, Government, Mid-Market, and International customers. This position is focused on managing, evolving, and expanding the Lumen Core Network portfolio of products and supporting the sales channels to maximize sales, revenue, and margins. This product management professional is able to understand segmented customer requirements, the landscape of competitive options each customer may consider, and articulate where Ethernet, VPN or Broadband is the ideal solution among other Lumen Adaptive Networking alternatives. The Product Manager and their distributed, cross-functional team of operational and, in some cases, IT development resources must insure the product features and functionality, which can drive growth, are fully supported to achieve positive User and Customer Experiences so as to facilitate a profitable portfolio of services for the company.

The Main Responsibilities

  • Ensure Ethernet, VPN and Broadband product alignment with cross functional stakeholders including development, operations, sales, marketing, legal, regulatory, etc.

  • Maintain and evolve Sales, Process and .com documentation as living documents

  • Maintain and communicate prioritized backlog and roadmap for product, features, and service offerings

  • Drive portfolio execution to attain its goals as set forth in company strategy and financial forecasts

  • Support sales and marketing resources with information regarding customer benefits, market differentiation, and overall value proposition

  • Support field sales and engineering for qualified opportunities by assessing customization or feature feasibility

What We Look For in a Candidate

  • Bachelor's degree or equivalent education and relevant experience

  • 5+ years’ experience as a Product Manager, Project Manager or Program Manager in the telecommunications or technology industries.

  • Entrepreneurial "can do" attitude, willingness to be creative, flexible, and ability make an impact

  • Demonstrated experience with Program management, Process development and execution

  • Demonstrated knowledge and experience defining and executing go-to-market strategies

  • Excellent interpersonal, written, and verbal communication skills

  • Technical aptitude to understand product dynamics and recommend product enhancements.

What to Expect Next

Requisition #: 262239

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary Range

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This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. ( We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Salary Range

Salary Min :


Salary Max :


This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.