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Lumen Senior Lead Program Manager - US Work From Home in Boston, Massachusetts

About Lumen

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

Our Service Delivery Team is looking for a Senior Lead Program Manager with a experience in Technology/Telecom to take the next step in their career. You'll be working with a cross section of our top clients and be challenged to lead, develop, and execute complex programs leveraging the strength and stability of the Lumen Brand.

In this high visibility position, you will have exposure to a variety business disciplines. Using your program expertise, you will be part of a team taking our clients into the 4th industrial revolution with industry leading products and services.

Whether you are looking for the next step, a greater challenge, or exposure to state-of-the-art technology, you will find it at Lumen.

This is a Work From Home Position available from any US Based Location.

The Main Responsibilities

  • Understand, evaluate and balance Lumen’s ability to deliver new products, services and technologies within budgetary and scheduling guidelines.

  • Support development of product build/model.

  • Effectively communicate program status, risks and issues to Leadership, and present options and recommendations for resolution.

  • Manage one or more complex programs that encompass multiple projects with separate yet interdependent deliverables, timelines and objectives.

  • Manage large scale, integrated program plans, and provide status and issues to executives and upper management.

What We Look For in a Candidate

  • Must have PMI/PMP or equivalent Project Management certification.

  • Bachelor’s degree (preference for advanced) degree in a related field.

  • At least 10 years Program/Project Management work experience.

  • Expert knowledge of Microsoft Project Management software.

  • Experience with resource management including identification of gaps and recommendation of options to keep projects on time and within budget.

  • Knowledge of business and technology work processes and the ability to use this knowledge when consulting across organizations.

  • Excellent communications and presentation skills, including ability to summarize and concisely share key project information to all levels of the organization.

  • Demonstrated ability to manage multiple priorities, set direction and solve problems in a fast paced environment.

  • Outstanding and proven program/project management skills.

  • Outstanding ability to develop a strategic and tactical plan from a concept.

  • Outstanding ability to develop an integrated, cross organizational program/project plan.

  • Strong ability to provide leadership/mentoring to other team members.

  • Proven ability to influence others and to build trusting relationships with clients and peers.

What to Expect Next

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.

Requisition #: 261211

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary Range

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This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. ( We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Salary Range

Salary Min :


Salary Max :


This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.