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CVS Health Senior Manager, Digital Product in Boston, Massachusetts

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

Serves as Senior Digital Manager Product for Aetna Digital Customizations team. Oversees the intake and development of customization requests across Plan Sponsor and Book of Business to meet digital strategic goals. Provides analytics and digital insights to assist in developing senior level leadership materials. Effectively develops and facilitates all PI planning activities.

Key Duties and Responsibilities:

Provides thought leadership in support of business direction, supporting leaders with organization and delivery of customization and strategic implementations.

Works efficiently and independently, to drive the team to meet deliverables and deadlines.

Analyzes qualitative and quantitative data to influence prioritization to successfully deliver plan sponsor and product requests.

Provides subject matter expertise – supports tools required for customization level implementation including AirTable, Sharepoint and Miro. Serves as mentor and trainer to new team members. Demonstrates an ability to be agile, managing multiple priorities at one time, and adapting to change with enthusiasm.

Facilitates continuous and cross-communicate across all stakeholders and up to senior levels of the organization, in order to support leadership level presentations.

Leads the team in identifying dependencies and tradeoffs as well as problem solving risks. Required Qualifications:

  • 5+ years of Product Management experience with delivery of high volume (500+) requests annually in multiple project-tracking systems across dependent teams.

  • 5+ years of experience with full-life cycle product execution and delivery (planning, delivering, and supporting).

  • 5+ years of Agile Methodologies, mindset (agility and developing yourself and others) skills.

  • 2+ years of AirTable experience developing interfaces, custom reporting, automations, custom script maintenance, and base-to-base integrations.

  • 1+ years’ experience as Editor on Highspot.

  • Strong business acumen experience with presenting data to Key Stakeholders and Executive Leadership.

  • Several years of experience with problem solving and decision-making related to product launches.

    Preferred Qualifications

• Strong independent critical thinker who makes balanced, insightful decisions using solutions-based thinking in problem-solving, asking probing questions, and looking for underlying issues.• Demonstrated relationship management skills; capacity to quickly build and maintain credible relationships at varying levels of the organization.• Demonstrated leadership by providing recommendation to initiative blockers.

Education Bachelor's degree or s pecialized training or relevant professional experience.

  • Pay Range

The typical pay range for this role is:

$118,450.00 - $236,900.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.