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Deloitte Senior Manager, Leadership and Development: Chief of Staff in Boston, Massachusetts

Senior Manager, Leadership and Development: Chief of Staff

The Chief of Staff (CoS) role performs a wide range of project or initiative leadership duties on behalf of senior leaders in the organization, as a "second-in-command" or operating leader. Coordinates strategy, plans initiatives, manages project/initiative work teams on a day-to-day basis, sets and organizes agendas, maintains compliance with internal firm standards, and communicates to key stakeholders and executive leadership regarding projects/initiatives.

Work you'll do

As the Chief of Staff (CoS), you will provide day to day support to the Chief Learning Officer (CLO) in all areas of responsibilities. This role will operate as an extension of and leverage to the CLO and will have significant responsibilities in supporting the development and execution of the Learning & Development strategy and vision. Responsibilities include, but are not limited to:

  • Works closely with Executive leaders to facilitate execution of key projects and initiatives. Provides strategic, analytical and project management support, and keeps leadership abreast of noteworthy events, milestones and issues in their area of responsibility.

  • Provides support and oversight to major projects/initiatives. Organizes teams and integration of all appropriate channels and sub-channels involved in execution and delivery of projects/initiatives. Manages against budget, talent and timeline goals.

  • Design, manage and lead in-person, hybrid, and virtual leadership meetings and events.

  • Ensures the timely communication and flow of information among leadership and key stakeholders for projects/initiatives. Serve as a conduit and contact point so key objectives are communicated clearly and can be met.

  • Maintains lists of Executive Team priority action items, and monitors progress on action items. Oversees and executes other significant "strategic administrative" responsibilities: develops and maintains calendars, schedules and facilitates meetings, responds as appropriate to inquiries from various leadership groups.

  • Contributes to and oversees the development of internal communications deliverables (including emails/voicemails, newsletters, presentations, speaking notes, etc.) to relay key messages or ask for participation/execution on activities.

  • Work with the CoS community to coordinate L&D efforts with the appropriate cross-talent teams.

  • Responsible for leading and implementing complex, firm-wide initiatives.

  • Performs other job-related duties as assigned.

The team

The Learning & Development team reimagines, inspires, and defines a world class end-to-end learning and development experience for Deloitte employees.

Qualifications

Required:

  • Bachelor's Degree; Minimum 10 years of related experience

  • Ability to work effectively in a fast-paced, multiple-projects environment

  • Strong strategic and critical thinking skills to identify interdependencies between issues, data, and outcomes; clear understanding of how moving pieces come together to build the big picture

  • Outstanding interpersonal skills that build relationships at all levels across the organization with the ability to influence, collaborate, and build consensus

  • Strong analytical skills and ability to identify and present data-driven insights and trends

  • Proven ability to communicate ideas and insights in person, virtually, and in writing, succinctly and with impact, understanding what is relevant vs. what is "noise" to the audience

  • Proficient Microsoft Office skills

  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

  • Travel up to 20% (While 20% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)"

Preferred:

  • Experience in learning and development, talent management, and/or organizational development

  • Prior consulting or professional services experience

    EATALENTExpHire

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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