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Sodexo Senior Manager of Enterprise POS Systems in Boston, Massachusetts

Unit Description

You are an approachable, knowledgeable, consultative and solutions-oriented business intelligence professional. We are a large matrixed organization

where your expertise impacts the lives of others.

Sodexo is seeking a Senior Manager of Enterprise POS Systems to drive the product strategy, vision, and roadmap for our North America Enterprise Retail solutions including POS (Point of Sale), Digital Signage, Card Management Switch, and Payment Terminals.

This is a Remote Role and candidates can live in any state!

The successful candidate will:

  • Implement, maintain, upgrade & troubleshoot these integrated solutions with a high degree of ownership over critical features and strategic initiatives.

  • Build cross functional relationships to support product roadmaps and strategic partnerships

  • Partner with IS&T resources to establish and maintain strong incident management practices across POS enterprise

  • Work closely with Retail Commerce Architect to coordinate monitoring and run support tools and methodologies to trace Menu Data flowing from enterprise to multiple POS providers

  • In partnership with the business, manage vendor relations with various POS and other front of office systems

  • Ensure detailed functional and technical specifications are well documented based on communication with the business.

  • Leverage existing skills to enforce strong release management discipline with internal resources and POS vendors to ensure high-quality releases throughout the enterprise

  • Anticipate and resolve risks that may impede success and work with team members to influence partners to achieve project goals

  • Define and be accountable for product and team goals and metrics

  • Interface with contracted IT consultant as needed/directed

Is this opportunity right for you? We are looking for candidates who have:

  • 5+ years of experience in managing IT enterprise systems and applications

  • Proven record ofcritical thinking, execution and holding yourself and stakeholders accountable for delivering on primary objectives

  • Experience contributing to cross-functional projects; comfort working in a fast-paced environment

  • Ability to navigate between internal and external parties to be successful

  • Ability to influence strong discipline with software development lifecycle practices including requirements analysis, project management, release engineering, configuration management, Problem tracking and resolution

  • Experience with asset management solutions for POS, Kiosk, and peripherals

  • Experience designing and/or support ETL processes

  • Bachelor degree preferred

Compensation: Base salary $115-125K plus annual AIP

Learn more aboutSodexo’s Benefits (

Not the job for you?

At Sodexo, we have numerous IS&T positions that support this and other initiatives with similar goals.Continue your search for IS&T jobs ( .

Working for Sodexo:

Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities. Our IS&T team supports 13,000 locations across North America and collaborates with the entire Sodexo Group, spanning 72 countries. Sodexo empowers its employees who have developed a thorough understanding of the organization to create their owncareer path ( .

Position Summary

Directs the activities of one or more technical groups within IS&T. Responsible for the strategic direction of the department, including change management processes. Functions include the management of enterprise system monitoring, job scheduling, testing, quality control and system administration. Develops and reports on quality processes. May be responsible for managing software licenses. Also responsible for budget administration, personnel evaluations and the hiring of qualified personnel.

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree or equivalent experience

Basic Management Experience - 5 years

Basic Functional Experience - 5 years of experience in IT operations or infrastructure

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Location US-MD-Gaithersburg | US-GA-Atlanta | US-MA-Boston | US-NC-Charlotte | US-IL-Chicago | US-TX-Dallas | US-CA-Los Angeles | US-NY-New York City

System ID 762497

Category IS&T

Relocation Type No

Employment Status Full-Time