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Oracle Senior Manager, Software Investment Advisory in Boston, Massachusetts

Job Description

The business will focus on developing and implementing a consultative services strategy to help Oracle customers improve the value from their Oracle investments. The objectives of the Software Investment Advisory business will be centered on four key principles:

  • Proactive Account Management with dedicated alignment

  • Investment Maximization and helping customers realize the value of their Oracle assets

  • Cloud Transformation on Oracle

  • Providing Consulting Services by the Oracle Experts from Oracle (3rd Party Compete)

Responsibilities

The Role:

Responsible for delivering in a proactive approach Oracle Software Investment Advisory’s services at our Oracle accounts. Advises, optimizes and drives adoption on licenses and subscriptions to align with our Oracle’s customers present and future needs: Rationalize and enhance the value of our Customer investment and support our Customer to understand their transition of on premise usage to Cloud

Scope:

Partners with other Oracle lines of business: Sales, Account Directors, Product Management, Deal Management, etc., reports to functional manager and works in assigned Account(s) or Territory

Responsibilities

  • Responsible for taking ownership of a portfolio of strategic Oracle Customers, understanding their specific needs, and presenting appropriate recommendations

  • Responsible for governance, which involves designing processes, procedures and long term technology road map to enhance value creation in accordance with Software Investment Advisory’s objectives

  • Personally visits high-profile customers on site and provides them with the information and insight they need to take the best decisions about their Oracle product purchase

  • Provides constructive feedback during customer facing account reviews to ensure continuous services improvement and innovations

  • Drives strategic discussion with multiple collaborators at various levels (including C level) and delivers professional presentations and tenders up to Board level

  • Builds strong relationship internally and externally and acts as a facilitator for the detailed execution of Software Investment Advisory’s services

  • Leads and contributes towards multiple virtual project teams aimed towards improving customer engagement and service enablement

  • Is responsible for the success of your activity against Key Performance Indicators such as customer satisfaction, activity outcomes and service delivery timelines

  • Creates systematic business planning, monitoring and reporting of your activity for assigned area

  • Operates in line with Oracle’s processes/procedures & core values

  • Supports peers in acquiring experience (e.g. customer facing situations, new products, new services)

  • Personal development

Qualifications

  • University degree or combination of equivalent experience and studies

  • 5-7 years proven experience in a customer facing role in the technology industry: consulting, account management, value engineering or customer success

  • FinOps and/or TBM certification preferred

Competencies

  • Understanding of IT technical architectures and affinity with trends in enterprise software usage

  • Experience in managed software environment and subscription license entitlement (e.g. Cloud computing)

  • FinOps, TBM, ITIL, CSAM, ITAM, CISA, or other technology-specific certifications preferred

  • Ability to interpret and understand complex software deployment models (On-premise, Cloud and Hybrid), licensing and business practices and apply them to different scenarios

  • Experience in large and complex IT environments

  • Ability to work in a consultative manner with the appropriate level of technical understanding and experience to hold high level discussions and negotiations

  • Ability to create cases using software deployment data and financial metrics such Return On Investment, TCO and Payback periods

  • Able to work on your own initiative and in many different and challenging environments

  • Strong communication, presentation, business writing and professional skills, including being able to liaise with both technical/ business & internal/ external contacts

  • Ability to influence senior collaborators in order to gain credibility quickly, inspire trust and confidence

  • Ability to determine client needs with innovative approaches

  • Logical approach to data analysis

  • Advanced spreadsheet capability

  • Fluent in English, other languages dependent on the market / region

Does this sound like you? Apply today!

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Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the United States only

Hiring Range: from $87,000 to $178,200 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle offers a comprehensive benefits package which includes the following:

  1. Medical, dental, and vision insurance, including expert medical opinion

  2. Short term disability and long term disability

  3. Life insurance and AD&D

  4. Supplemental life insurance (Employee/Spouse/Child)

  5. Health care and dependent care Flexible Spending Accounts

  6. Pre-tax commuter and parking benefits

  7. 401(k) Savings and Investment Plan with company match

  8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

  9. 11 paid holidays

  10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

  11. Paid parental leave

  12. Adoption assistance

  13. Employee Stock Purchase Plan

  14. Financial planning and group legal

  15. Voluntary benefits including auto, homeowner and pet insurance

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $87,000 to $178,200 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

  1. Medical, dental, and vision insurance, including expert medical opinion

  2. Short term disability and long term disability

  3. Life insurance and AD&D

  4. Supplemental life insurance (Employee/Spouse/Child)

  5. Health care and dependent care Flexible Spending Accounts

  6. Pre-tax commuter and parking benefits

  7. 401(k) Savings and Investment Plan with company match

  8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

  9. 11 paid holidays

  10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

  11. Paid parental leave

  12. Adoption assistance

  13. Employee Stock Purchase Plan

  14. Financial planning and group legal

  15. Voluntary benefits including auto, homeowner and pet insurance

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer

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