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Chewy Senior Product Manager in Boston, Massachusetts

Our Opportunity:

Chewy is seeking a Sr. Product Manager to join the Chewy Healthcare organization in Boston MA. At Chewy, our customers come first, and we are always looking for new ways to enhance the experience of Pet Parents and Pet Partners everywhere. Our product teams across Storefront Web, Autoship, Mobile Apps, and Discovery work together to provide a superior experience across all channels. We are seeking customer obsessed individuals who embrace cross-team functionality and have an eye for detail - down to the pixel.

Are you passionate about building a great Customer Experience? Do you thrive in fast-paced, dynamic environments, obsessed with innovating on behalf of Customers? If yes, talk to us.

What You’ll Do:

  • Use your customer first mindset to guide the development and delivery of best-in-class customer experiences

  • Write detailed requirements and use cases/user stories and communicate them effectively with business stakeholders.

  • Exhibit a strong sense of ownership and superior communication skills

  • Imagine and explore feasibility of bold, new ideas that would be impactful to our customers

  • Define and analyze measures of success (KPIs) for new features and enhancements; transform these customer and business insights into clear requirements for product enhancements and new features

  • Develop and maintain a roadmap and prioritized product backlog ensuring product vision aligns with both customer and business goals

  • Create mechanisms to track progress and deliverables related to product/feature suite you own across all tech and non-tech tracks

  • Monitor performance of your product(s) and measure impact of product enhancements; communicate impact clearly across the organization and use to drive prioritization

  • Collaborate with cross-functional internal (and external) teams to deliver features with strong customer and business value

What You’ll Need:

  • 7+ years of progressive experience in product management or related field, with 2+ years building and managing product teams; eCommerce experience preferred.

  • BS in Computer Science, Engineering, Math or a related field; MBA or equivalent preferred

  • Excellent analytical skills with demonstrated experience turning data into actionable insights

  • Experience working on greenfield ideas from concept-to-launch as well scaling businesses and features and ability to deal with ambiguity.

  • Aptitude to analyze, communicate and present metrics, plans and decisions effectively to support recommendations across a large organization

  • Position may require travel

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.

If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact

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