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Pearson Senior Site Reliablity Engineer/ Developer in Boston, Massachusetts

Senior Site Reliablity Engineer/ Developer


At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

  • Employ deep troubleshooting skills to improve the availability, performance, and stability of Services.

  • Implement automated tests, automated deployments, and operational tools

  • Collaborate with Product and Support teams to plan and deploy product releases

  • Ensure services are designed with availability and operational readiness and rigor

  • Implementation of proactive monitoring, alerting, trend analysis and self-healing systems

  • Define non-functional requirements as part of the product lifecycle to influence the new designs, standards, and methods for scalable, highly available distributed systems

  • Contribute to product development / engineering as needed to ensure Quality of Service of Highly Available services

  • Identifies, evaluates and executes preventive measures to minimize/avoid impact to the customers experience. Proactive v/s Customer escalated

  • Resolution of product/service defects or design changes, infrastructure changes, or operational changes

  • Partner with other SREsand lead by example - contributor more than a delegator

  • Set Strategic and Operational goals for the team, and work with the team to deliver on goals.

  • Work with Engineering leadership to build services that meet the requirements and need of the platform and application teams

  • Coding and Automation of Applications on Cloud Platform


Basic Skills and Qualifications

  • 5 years of Systems/Applications design, development and support in 24x7 Production Services environments

  • BS in Computer Science, Computer Engineering, Math, or equivalent professional experience

  • Fluency with one or more current generation scripting language used by DevOps professionals (Python, Perl, PHP, Ruby) Java Development and/or .NET

  • Excellent troubleshooter, utilizing a systematic problem-solving approach

  • Demonstrated experience in designing, analyzing, and diagnosing large-scale distributed systems Windows Server and/or Linux systems internals (system libraries, file systems, client-server protocols)

  • Strong interpersonal and communication skills to work in a fast paced and rapidly changing dynamic environment

  • Strong skills in data structures, relational and NOSQL databases, distributed system architecture, and web architectures

The Exceptional candidate will demonstrate the following skills

  • Experience with elastically scalable, fault tolerance and other cloud architecture patterns

  • Experience operating on AWS (both PaaS and IaaS offerings)

  • Experience in both Windows (2k8R2 ) and Linux (centos) Security triage & forensic analysis

  • Experience with Continuous Integration and Continuous Delivery concepts, including Infrastructure as code.

  • Experience in Containerization concepts like Docker, and PaaS services on AWS.

  • NoSQL/Docker/Micro-services/Forensic-Analysis experience is a requirement

  • Proven strength in SaaS services, experience in massive scale web operations


Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Primary Location: US-MA-Boston

Other Locations US-NJ-Hoboken

Work Locations: US-MA-Boston-501 Boylston 501 Boylston St Boston 02116

Job: Engineering

Organization: Technology & Operations

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Nov 4, 2020

Job Unposting: Ongoing

Schedule: Full-time Regular

Req ID: 2009360

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.