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Zurich NA Senior Solutions Consultant in Boston, Massachusetts

Senior Solutions Consultant


Zurich’s Business Transformation team is currently seeking a Senior Solutions Consultant to support our business units with their prioritized operating plan efforts. This position will ideally be aligned to the North American Headquarters located in Schaumburg, IL, but we will also consider a well-qualified individual to work remotely or from one of our US offices.

As part of the Business Transformation team, you will have an opportunity to:

  • Bring your business practices and process skills to identify improvement opportunities, developing solutions, managing initiatives, and aligning across business areas.

  • Drive planning, managing, tracking, and executing projects that deliver high quality impact and timely results to the business.

  • Partner across the business to identify, develop, and implement change management strategies; act as a change agent in the implementation of initiatives that support strategic and operational priorities.

  • Be part of a high performing team that is collaborative, trusting, respectful, and actively engages in 360 feedback

  • Be supported by leaders that are committed to coaching, development and building a strong culture of diversity, inclusion, equity and belonging

The Senior Solutions Consultant will:

  • Drive prioritized initiatives with individual business areas supporting their operating plan efforts

  • Utilize business, technology, organizational change, and collaborative skills to work with business owners and cross-functional resources to develop and implement solutions.

  • Lead projects of small to medium size and complexity, participate in larger size projects with guidance from manager, drives project planning, change management planning, stakeholder engagement and reporting for assigned projects.

Basic Qualifications:

  • Bachelors Degree and 6 or more years of experience in the Project Management areaOR

  • High School Diploma or Equivalent and 8 or more years of experience in the Project Management areaAND

  • Knowledge in organizational design and development

  • Experience leading organizational change

Preferred Qualifications:

  • Relevant insurance industry designations and certifications

  • MBA

  • Knowledge of existing and emerging technologies and how those technologies can be used to improve insurance business processes and transaction processing

  • In-depth knowledge of the tools, concepts, methodologies and techniques of business process reengineering, change management, performance metrics and measures, customer assessment, cost/benefit analysis, benchmarking, process mapping/simulation, data collection, problem identification and interpretation

  • Broad-based knowledge of insurance industry including knowledge of insurance business processes and processing

  • Advance Microsoft Office skills

  • Ability to develop collaborative relationships

  • Strong verbal and written communication skills

  • Ability to communicate with all levels of the organization from entry level to senior leaders

  • Data analysis, analytical, and problem-solving skills

  • Processing Consulting experience

  • Underwriting or Insurance Operations experience.

Applicable Only to Jobs to be Performed Remotely in any US state

The salary range for this role is $84,900-$106,100. This is the range Zurich NA in good faith believes is the range of possible compensation for this role at the time of the posting. This range is only applicable for jobs to be performed remotely in any US state. Base pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics, and business needs. This range may be modified in the future. This job is also bonus eligible. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable.

As a condition of employment at Zurich, employees must adhere to our COVID-related health and safety protocols ( ), including, without limitation, a requirement that employees attest as to their vaccination status with a YES/NO, and upload proof of vaccination status, or a negative COVID test result when applicable, to a third-party vendor. These protocols are continuously re-evaluated and the requirements may change at any time.

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere ( to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Schaumburg, AM - Remote Work (US)

Remote Working: Hybrid

Schedule: Full Time

Linkedin Recruiter Tag: #LI-PC1