Massachusetts Information Technology Jobs

Search for Jobs in Information Technology
MassHire JobQuest Logo

Job Information

Salesforce.com, Inc Senior Strategic Advisor, MuleSoft Advisory Services in Boston, Massachusetts

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Mulesoft - Customer Success Group

Job Details

A Strategic Advisor plays a critical role within Mulesoft Services and our leading Customers’ successful digital transformations. Serving as a tried and true IT delivery leader and MuleSoft platform expert to the company’s largest, most complex enterprise customers. Our Strategic Advisors will engage with all constituencies at our customers: CIOs / sponsors, chief architects, engineering leads / teams, partners - essentially any stakeholder that we can effectively enable on our platform and its value proposition.

Our Strategic Advisors advance integration capabilities at our customers by providing guidance on: Development & Delivery, Architecture Design & Reuse, API (Integration) Strategy, Organization & Governance, Operations and Evangelism. The right person will also expand our footprint into additional customer groups by mobilizing or optimizing our Center for Enablement (C4E), including the identification of MuleSoft experts, knowledge and code repositories, reusable components, and transformational KPIs/value achieved with the Anypoint Platform. In summary, our Strategic Advisors are responsible for IT delivery excellence aligned with a high performing digital transformation strategy resulting in the most optimal path for our customers’ transformation success.

This position is available anywhere with access to a major airport and is a billable professional services role.

During 3 months of onboarding, you will:

  • Attend KickStart (MuleSoft new hire classroom training) and become certified on product training, come up to speed on our sales messaging, delivery methodology (OBD), value proposition, and platform capabilities.

  • Begin participation in field activities with clients by shadowing account/delivery teams and practicing enablement gained from training.

  • Gain hands-on experience with the MuleSoft Anypoint Platform

  • Learn about MuleSoft Advisory & Catalyst methodologies and approaches.

  • Start to develop and contribute subject matter expertise and advisory deliverables to internal knowledge exchange.

  • Contribute to a customer enablement plan and tailor that plan for each different group to best set them up for success.

  • Lead customer constituencies in critical functions (and in the context of MuleSoft) such as: Modern software / microservices engineering best practices, enterprise architecture target state or rationalization, MuleSoft suitability guidance for use cases, advanced prototyping, accelerating reuse, MuleSoft deployment architecture evolutions and API / integration strategies.

  • Establish or lead our customers’ MuleSoft C4E team, evangelizing the Anypoint Platform value proposition, exemplify Outcome Based Delivery (OBD) and the API-led approach.

What you’ll need to be successful:

  • 10+ years of technology transformation consulting experience, including implementation experience with one or more common integration or middleware solutions and/or API Management Solutions

  • 5+ years experience as an Enterprise Architect and/or digital architect (or like role)

  • Be a self-starter and ability to work independently and as part of a distributed team, and willingness to take ownership of situations and problems.

  • Evangelize best practices at various levels within a large organization

  • Ability to build and maintain strong relationships with a range of stakeholders (C-Suite to engineering teams) with compelling Points of View from empathetic, yet determined, customer interactions

  • Able to effectively develop materials that are appropriate for the audience and engage in vigorous Q&A with customers

  • Proven results leading and overseeing customer and/or partner success in the following domains: front-end and back-end solution architecture, enterprise architecture, development, and test/release management strategies, change management, and direct leadership in designing solutions that meet or exceed customer needs

  • Track record of continuous learning of new technologies, as well as leading projects that push the capabilities of existing technologies.

  • Guiding customers and colleagues in rationalizing and deploying emerging technologies (eg Docker, Kubernetes, AWS, Google Cloud, Azure, DevOps, etc) that drive business value

  • Travel to the client site (average up to 50%), but may be higher or lower based on the client engagement.

  • Preferred Master’s in Computer Science, Software Engineering, Business, or in a related field. Bachelor’s degree and those with non-traditional but similar proven experiences may also apply.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. (http://cloud.mail.salesforce.com/accommodations-request-form)

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

DirectEmployers