Job Information
Chewy Senior Technical Product Manager, Order Management in Boston, Massachusetts
Our Opportunity:
Chewy is looking for a Senior Technical Product Manager to join our Order Release and Customization team based in Boston, MA. The ideal candidate...
What You'll Do:
Own the objectives of business projects/initiatives, successfully manage tech implementation and improvements to meet business goals on time and within budget
Immensely independent in defining and managing roadmaps, prioritization and driving requirements, use cases, and acceptance criteria
You may be part of an individual project or a complex cross-functional project or may have to work with multiple teams to deliver projects/initiatives
You possess an excellent ability to liaison/work with external vendors/contractors
You have an excellent understanding of design approaches and relevant technologies utilized in your project/initiative
You have good networking abilities that allow you to connect with other tech teams or business teams and make sure the right teams are part of the project conversation
You have solid experience in detecting complex or risky designs and prevent risks associated with poor technology decisions
You possess excellent ability to see the big picture while exhibiting eye for detail and ability to deep dive to unearth unknowns
You spend time to understand the needs of engineering team (who build / maintain / enhance tech products)
You help business and technology engineering teams make right trade-off’s while keeping the core project objectives or business goals intact
You collaborate with software development managers to scope the effort, size the effort, set project priorities, define milestones of delivery and drive delivery
You work with business to define success metrics and acceptance criteria’s, bring clarity where needed and ensure alignment with project goals
To minimize risks to project delivery, you minimize disruptions, proactively mitigate risks and control project scope
You are responsible for stakeholder communication which could be project specific or period specific (weekly, monthly, quarterly etc.)
You exhibit clarity in communication, clearly communicating risks or blockers and the path to getting projects back on track where needed
You may be tasked with post go live support plans, run retrospectives and or hold postmortems
You support hiring and interviewing processes as well as mentor and support development of team members
What You'll Need:
5+ years of Technical or Product experience
Technical savvy, including hands-on knowledge/skill of system integration, databases and business intelligence
Agile experience (Scrum Master, Product Owner)
Ability to perform business requirements analysis and design
Excellent communication and organization skills
Capability to identify and mitigate development and implementation risks
Bachelor's degree in Computer Science, Operations Management or Business Administration or equivalent experience
Position may require occasional travel
Bonus:
Experience with Order Management / Fulfillment Planning / Warehouse Management
Exceptional team player skills, follows up with business team members, IT team members, and takes initiative to anticipate and solve problems
Experience with CI/CD processes and releases management
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact HR@chewy.com.
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