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Humana Senior Technology Implementation Professional in Boston, Massachusetts


The Senior Technology Implementation Professional delivers new technological solutions to meet business needs within a specified scope while aligned to enterprise objectives. The Senior Technology Implementation Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.


Location: work at home anywhere

The Senior Technology Implementation Professional gathers and documents business system and functional requirements, influences system design to optimize support and ensures solutions meet the business objectives and requirements. Completes and/or coordinates implementation of design and requirements, testing, operational readiness, and transition to the appropriate production support team.

  • Responsible for initiatives, project and enhancements specific to the CareHub Clinical Platform

  • Manage project deliverables end-to-end. This will include gathering Cost/Benefit Analysis documentation, writing requirements, gathering document approvals, facilitating meetings with business owners and IT partners, writing and executing test cases and obtaining business owner signoff post-delivery.

  • Collaborate and coordinate with all internal/external partners in order to develop professional & comprehensive information to determine best approach for implementation

  • Coordinate with business partners to discuss process and operational improvements

  • Accountable for follow-through & follow-up

  • Document processes and implement best practices

Role Essentials

  • Bachelor's Degree

  • 5+ years or more of experience in technology implementations or product/project management

  • Knowledge of Systems Development Life Cycle, Waterfall, and Agile Development Methodologies

  • Experience problem solving and consultation within complex environments

  • Experience facilitating cross-functional teams' efforts

  • Must be able to work in an agile environment with a certain level of unknown specifications/requirements

  • Strong communication skills both written and verbally

Role Desirables

  • Master's Degree of Business Administration, Computer Science or a related field

  • Experience collaborating and coordinating with all internal/external partners in order to develop professional & comprehensive information to determine best approach for implementation

  • Experience documenting processes and implementing best practices

Additional Information

Humana is an organization with careers that change lives-including yours. As an innovator in the fast-paced industry of healthcare, we offer our associates careers that challenge, support and inspire them to use their passion for helping others and to lead their best lives. If you're ready to help people achieve lifelong well-being, and be a part of an organization that is growing and poised to make an impact on the future of healthcare, Humana has the right opportunity for you.

Scheduled Weekly Hours