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Humana Senior Technology Implementation Professional in Boston, Massachusetts


The Senior Technology Implementation Professional delivers new technological solutions to meet business needs within a specified scope while aligned to enterprise objectives. The Senior Technology Implementation Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.


Location: Remote

The Senior Technology Implementation Professional will act as the liaison and manage projects between IT and the business to oversee the development of the UM (utilization management) platform. The Senior Technology Implementation Professional will work with the business to understand the business objectives and strategy and take that to IT to help deliver an aligned product. The Senior Technology Implementation Professional will partner with the business to ensure operational readiness plans, business workflows, and metrics are complete and ready with delivery of new or updated functionality.

  • Meet with business to understand strategy and vision: develop a clear understanding of the Business model/process and what solutions are needed

  • Work with business on understanding of business requirements

  • Participate in PI planning sessions

  • Follow up post release with operational leaders to determine any issues/barriers and adoption rate of new functionality

  • Partner with support teams if issues do occur to make sure they are tracked to resolution

Role Essentials

  • Bachelor's Degree or equivalent work experience

  • 5+ years or more of experience in technology implementations and/or product/project management

  • Knowledge of Systems Development Life Cycle, Waterfall, and Agile Development Methodologies

  • Experience in IT business analysis, including artifacts development

  • Experience problem solving and consultation within complex environments

  • Ability to facilitate cross-functional teams' efforts

  • Ability to work independently and efficiently to manage multiple completing projects and initiatives

Role Desirables

  • Master's Degree of Business Administration, Computer Science or a related field

  • Health plan experience

  • Utilization management platform experience

Additional Information

Humana is an organization with careers that change lives-including yours. As an innovator in the fast-paced industry of healthcare, we offer our associates careers that challenge, support and inspire them to use their passion for helping others and to lead their best lives. If you're ready to help people achieve lifelong well-being, and be a part of an organization that is growing and poised to make an impact on the future of healthcare, Humana has the right opportunity for you.

Scheduled Weekly Hours