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CTG SERVICENOW SYSTEM ADMIN in Boston, Massachusetts


United States

Information Technology

Apr 20, 2021Post Date

21201531Requisition #

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CTG is currently building up our ServiceNow Solutions Team and we have a variety of opportunities! We are currently seeking ServiceNow System Administrators! Locations is Nationwide!

Roles and Responsibilities:

  • Perform day to day administration of specified ServiceNow solution/module

  • Interact with stakeholders to understand high level goals and requirements

  • Create, update and retire entries in the Service Catalog, integrations, assessments and/or library entries as required

  • Create and update workflows and related features

  • Provide ServiceNow configuration assistance

  • Maintain the integrity of the ServiceNow solution across production and non-production environments

  • Assisting in troubleshooting patch / release management issues

Minimum Skills:

  • Completion of the “New to ServiceNow” / “ServiceNow Basics” online course

  • Knowledge /awareness of the ServiceNow CMDB implemented in their organization

Recommended Skills:

  • 2+ years’ experience in ServiceNow as a System Administrator or similar responsibility

  • ServiceNow Certified ServiceNow Administrator (ServiceNow Fundamentals Course)

  • Relevant IT architecture experience

  • Understanding and experience with agile software development methodologies (e.g. Scrum)

Preferred Skills:

  • ServiceNow Certified Implementation Specialist

  • Completion of specialized ServiceNow Security Fundamentals course

  • Web Services integration experience

  • Expertise implementing, configuring and customizing ServiceNow preferred

  • ITIL v3 Certification

  • ServiceNow Implementation Specialist Certification

If you are interested in exploring further, please apply online, or email your resume directly to: Please include Req# 21201531 ANd the jobtitle in the email subject line.

CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Systems Engineering

  • Education Level: Non-Degree Program (±14 years)

  • Work Remote: Yes

  • Travel: Yes, 10 % of the Time