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MassMutual Site Reliability Engineer in Boston, Massachusetts

Who We Are – MassMutual

At MassMutual, we help millions of people find financial freedom, offer financial protection, and plan for the future. We’re passionate about helping millions of people find financial freedom and this passion has driven our approach to developing meaningful experiences for our customers. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual. MassMutual was named a Top Place to Work in 2019 according to The Boston Globe and No. 84 on the Fortune 500 list of largest companies.

The Opportunity

Are you a creative thinker and strong problem solver? Would you describe yourself as someone who is constantly analyzing every change for its risk and what its impact could be down the road, not just today. And what that means for the larger infrastructure? If yes … keep reading, this opportunity is for you!

Site Reliability Engineer Development Program

Highlights: Experiential Learning

The Site Reliability Engineer Development Program (SREDP), is a hybrid experiential learning program that combines custom academic coursework with hands-on industry experience. The SREDP cultivates top recent graduates or junior software engineers and provides a talent pipeline to grow the Site Reliability engineering team at MassMutual. The program offers a combination of in-house training, graduate coursework, mentorship, and participation in high-impact projects alongside senior SRE engineers. At the completion of the fifteen month program, participants will have demonstrated proficiency and will be capable of contributing to major data engineering efforts for the company.

This fifteen month program, based in Boston, MA, provides a unique, industry-leading experience in site reliability engineering for top performing and promising candidates. Junior Site Reliability engineers work together with MassMutual’s SRE team to solve challenging problems. Participation in the development program includes mentorship from senior professionals, exposure to real world high-impact projects, in-house training and workshops, and tuition sponsorship for graduate level certificate training at Boston University. At the conclusion of the development program, those who have successfully demonstrated proficiency will be offered a position with MassMutual with the Boston based Site Reliability Engineering team.

Academic Training & Development

Junior Site Reliability Engineers in the SREDP are fully immersed in high-impact projects for MassMutual. Projects include designing, building, and integrating solutions across technical and business capability domains with cost and strategic implications. To supplement development through project work learning, Junior Site Reliability Engineers take graduate level certificate coursework at Boston University through a mix of online and on campus learning. Our work environment also reflects our dedication to innovation and learning. We hold weekly seminars to present technical ideas, participate in local conferences and hackathons, and sponsor monthly Meetups for data science and engineering professionals. The team culture of working collaboratively and

cross-functionally, using new technologies combined with the work/life balance provided by MassMutual are core reasons people enjoy working on the Data Engineering team at MassMutual. We offer full benefits and above-market compensation.

Volunteer & Community Opportunities

Team members have many opportunities to volunteer throughout the year. Junior data scientists volunteer at hackathons throughout the state, attend community data events, speak at external talks, and participate in community data for good efforts annually.

Objectives of this role:

Junior Site engineers will have the opportunities to work on technical projects and engage in the

following type of work:

· Write clean, high-performance, and well tested, infrastructure code with a focus on reusability and automation (i.e. Shell, Python, GoLang, Puppet, etc…)

· Develop monitoring, define SLAs, SLOs and error budgets for mission critical platforms while helping to coordinate product launches and reliability exercises

· Collaborate and contribute with other enterprise teams on the company’s Cloud journey, including the impact on infrastructure, networks and security

· Work closely with Architects and provide support to senior staff, ensuring designs align with the technological and business directions across the company

· Support IT deployments with involvement Platform as a Service (PaaS), Software as a Service (SaaS), or Infrastructure as a Service (IaaS).

· Manage central platforms as a service for growth and scale

· Implement enhancements to the company's digital and data infrastructure, supporting internal customer's operational needs.


Meet the Team – Site Reliability Engineering

It is an exciting time at MassMutual! MassMutual is going through a Digital Transformation, continuing to be a leading customer-centric company. The Site Reliability Engineering team is comprised of highly skilled problem solvers who are motivated to create innovative solutions that exceed the changing needs of our customers and move MassMutual – and the industry – forward! The team culture is collaborative, cross-functional, and uses old and new technologies combined with the work/life balance.



· Solid computational and technical proficiency

· Bachelor's Degree in computer science or a related discipline

· Working proficiency in at least one programming language such as R, Python, or SQL

· Demonstrated 6 month work experience through part time employment or other endeavors including internships

· Commitment to data integrity

· Ability to take graduate courses concurrent with a full-time work schedule

· Ability to function well in unstructured environments, working with challenging problems

· Self-motivated, enthusiastic learner

· Authorized to work in the United States, without requiring sponsorship both now and in the future

Applying to the Site Reliability Engineering Development Program is a two- step process.

First you must submit your application and resume via this job posting. You will then be required to submit a portfolio documenting your interest in the program, documenting your academics, and experiences. Please visit for details on portfolio requirements and the portfolio submission process. Application deadline is 4/30/21.

Why Join Us

We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.

Recognized as a 2019 World’s Most Ethical Company by Ethisphere, MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.